Viewing 17 posts - 1 through 17 (of 17 total)
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  • March 25, 2019 at 3:03 pm #1082688
    tapintoit

    I have uploaded a news item here – https://tapintoit.org.uk/lord-provost-of-edinburgh/

    We could not add the gallery via advanced editor as it seems to have broken the stylesheet…

    For instance the snippet on this page disappeared ….https://tapintoit.org.uk/news/

    Have uploaded without the images except the header image for now but need to get the images online asap.

    A work around for a good looking gallery section within this post would be ideal.

    I look forward to receiving some help – it is quite urgent …

    Thanks

    March 26, 2019 at 8:32 am #1083000
    Victoria

    Hey tapintoit,

    What do you mean by the “stylesheet of blog”?

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Victoria

    March 26, 2019 at 11:00 am #1083041
    tapintoit

    Ok done.

    Re: stylesheet broken…..I mean that when you use the advanced layout with the blog post design as chosen it then breaks the design….aesthetically it doesn’t look the same. I would like to use the Gallery element available from the advanced layout but it mucks up the snippet on the news page and the layout on the actual page is compromised too…

    I have removed all ref to these additional images and reverted to the image at the top and the text in the post at the mo but if you try adding the gallery at the bottom via the advanced layout you will see what I mean….

    Hope that makes sense – all access details in the private content link below.

    Thanks

    March 26, 2019 at 10:21 pm #1083280
    tapintoit

    Any thoughts? A mentioned it was quite urgent ….
    Thanks

    March 28, 2019 at 10:54 am #1084031
    tapintoit
    This reply has been marked as private.
    March 30, 2019 at 5:27 am #1084786
    Rikard

    Hi,

    Thanks for the login details and sorry for the late reply. It looks like you are using the Classic Editor now, are we allowed to activate the Layout Builder and try to add a gallery to reproduce the problem?

    Best regards,
    Rikard

    March 30, 2019 at 12:24 pm #1084845
    tapintoit

    Yes, why not copy it and unpublished the version that you are working on so that it doesn’t affect the live site?
    Thanks
    Fiona

    April 1, 2019 at 1:09 pm #1085480
    Rikard

    Hi Fiona,

    I created a draft post, please see private. I can’t see anything breaking though, maybe you are referring to the missing elements when using the Layout Builder?

    Best regards,
    Rikard

    April 1, 2019 at 2:54 pm #1085538
    tapintoit

    Thanks but it’s not in a consistent format ….

    I wanted the same layout as all other posts but a gallery included at the footer…

    So the draft post that you have created is styled in a different way and doesn’t conform to the design that we have chosen.

    All I want to do is add a gallery element in the style that I have chosen so that the post looks the same as the others but with the added images at the bottom….

    Can’t really make it any clearer than that I don’t think….

    Thanks

    April 3, 2019 at 2:16 pm #1086534
    tapintoit

    Unless, I hear back from you this afternoon Uk time 5pm, I will close off access to our website.

    I will assume that you have no idea how to present what I have asked for in simple, plain English…

    If you cannot help me, is there another support group that I can turn to or is this the support that is included in the price of the software templates?

    Thanks

    April 4, 2019 at 10:52 pm #1087237
    Basilis

    Hi,

    What is the design changes needed?
    Please provide a screenshot so we can understand the problems.

    Best regards,
    Basilis

    April 5, 2019 at 12:23 pm #1087450
    tapintoit

    I would like it to look like it does – ie this is the page that I have created – https://tapintoit.org.uk/lord-provost-of-edinburgh/

    BUT I would also like to add more images in a gallery element below the text, at the bottom of the article, before the “share this entry” stuff….which needs to stay too…

    The gallery needs to be centred like the page text currently is (with white space on either side of the margins) and not push the text out to the full width of the page like it did in the version that support created. I also want to retain the image that is at the top of the page so that it is included in the teaser, before the person clicks on the full article.

    The page as is with a centred gallery element at the bottom below the text and before the share this entry stuff….would make me very happy….

    I can’t upload an image of what I want because I can’t create it the way I want it…..

    Thanks

    April 11, 2019 at 2:36 am #1089300
    Ismael

    Hi,

    Thanks for the update.

    We were able to add the gallery element or shortcode at the very bottom of the post. Is that what you need? (see private field)
    We used the shortcode generator or wand to add the shortcode.

    Best regards,
    Ismael

    April 11, 2019 at 8:06 pm #1089703
    tapintoit

    Ok thanks Ismael that is more along thee lines of what I wanted thank you.

    But how do I know the image ids? where are they taken from as not sure the correct images are referenced here…

    Many thanks

    April 12, 2019 at 2:42 am #1089821
    Ismael

    Hi,

    You don’t need to know the id of the images when you insert a shortcode gallery. Edit the post, switch the editor from Text to Visual mode, click the blue wand icon (Insert theme shortcode icon), it’s beside the permanent line break icon and then select the Media Elements > Gallery option. This will open up the gallery editor, just like it would in the advance layout builder, where you will be able to select images from your media library.

    Best regards,
    Ismael

    April 12, 2019 at 3:13 pm #1090071
    tapintoit

    Ok Ismael – many thanks for your help.

    Happy for you to close this post now.

    Thanks again.

    April 13, 2019 at 2:37 am #1090216
    Jordan Shannon

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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