Viewing 7 posts - 1 through 7 (of 7 total)
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  • May 9, 2017 at 7:30 pm #790526
    clemmasson

    Hello,
    I have tried to install Stripe Payment Gateway by Woocommerce version 3.0 with Enfold Theme.
    It didn’t work.
    I have this message :
    “Please enter your card details to make a payment. Developpers : please make sure you are including JQuery and there are no Javascrpts errors”

    I haven’t any other plugin than Woocommerce.

    But when I tried the same : Stripe 3.0 with a basic WordPress Theme : it worked …

    So there is a problem with your theme Enfold…

    Could you help me to find a solution please ?
    Thanks a lot,
    Clémentine

    May 9, 2017 at 9:42 pm #790619
    Basilis

    Hey clemmasson,

    That is an issue with your installation and it has nothing to do with Enfold we are afraid.
    Please consider to hire a developer to help you out – or contact the plugin developers to help you with the process.

    Best regards,
    Basilis

    May 10, 2017 at 9:31 am #790936
    clemmasson

    Hello,
    Thank you for your answers. But no :
    I can install Enfold with woocommerce, : there is no issue, it works
    but when I add Stripe Payment Gateway plugin of woocommerce, Stripe doesn’t work.

    But
    I can make Stripe work with another theme Twenty seventeen and with Woocommerce.

    So it’s not me ….
    It’s Enfold + Stripe payement Gateway :
    could you help me please to find a solution ?

    It isn’t your job of support ?
    It’s no use for Woocommerce with Enfold if Stripe doesn’t work…

    I would be very grateful.
    Clementine

    May 10, 2017 at 6:22 pm #791257
    clemmasson

    Hello,

    Ok I have found the problem : version of Woocommerce was 3.0 .
    That’s why it didn’t work.
    With 2.6 it’s ok.

    Best regards,
    Clementine

    May 11, 2017 at 5:12 pm #791744
    Victoria

    Hi Clementine,

    Glad you got it figured out.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    July 13, 2017 at 2:43 pm #820543
    surajsodha

    hi, i am having the same issue even though everything is up to date – themes and plugins.

    July 14, 2017 at 1:50 pm #821146
    Victoria

    Hi surajsodha,

    Can you please start separate thread, describe your issue there and give us a link to your website.

    Best regards,
    Victoria

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