Viewing 12 posts - 1 through 12 (of 12 total)
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  • May 21, 2020 at 6:35 am #1214897
    w_archer

    Hello,

    Ever page has some stray code at the top of it just above the nav menu

    “/>

    I have narrowed it down, it is being caused by the header.php file in my child theme. I can’t ficure out whats wrong with it. I don’t really know any PHP.
    I have copied the file below.

    Your help would be appreciated.
    Thanks

    May 22, 2020 at 12:57 am #1215136
    Jordan Shannon

    Hey w_archer,

    Please provide admin info so we can login and try to fix this.

    Best regards,
    Jordan Shannon

    May 22, 2020 at 1:15 am #1215140
    w_archer
    This reply has been marked as private.
    May 22, 2020 at 2:10 am #1215145
    Jordan Shannon

    Hi,

    I logged in and removed the offending code. Please check, though you may need to clear your cache.

    Best regards,
    Jordan Shannon

    May 22, 2020 at 4:28 am #1215150
    w_archer

    Hello,

    It was having some teething problems but it seems to have sorted itself out now.

    Seems to be working fine.

    What was the problem code? i would like to know so i do’t repeat it.

    May 22, 2020 at 6:23 am #1215162
    Jordan Shannon

    Hi,

    It looks like it was just an open tag.

    Best regards,
    Jordan Shannon

    May 23, 2020 at 8:00 am #1215365
    w_archer

    Hi,

    I have a much larger problem now..

    The whole website is barely working since you removed the tag. At the moment it looks like there is no css or structure, like everything is just bullet points.

    It started happening when you removed the open tag. For a while it looked like it fixed itself but its back now.

    Please help ASAP. We are losing a ton of business over this.

    May 23, 2020 at 8:06 am #1215366
    w_archer

    Once again it looks like its fixed. All i did was switch to the parent theme and back to the child theme. Do you know what may have caused this? It has happened a few times now and will probably happen again.

    May 23, 2020 at 8:13 am #1215368
    w_archer

    I should also mention that i updated the Enfold theme recently

    May 24, 2020 at 1:02 pm #1215715
    Rikard

    Hi,

    Thanks for the update. Your site looks fine on my end, so I think your problems are solved? The missing CSS could have been caching.

    Best regards,
    Rikard

    May 24, 2020 at 1:17 pm #1215730
    w_archer

    Hey,

    I tried uninstalling a couple plugins, including a caching plugin. It hasn’t happened since their morning so that may been it.

    Thanks for your help I’ll let you know if I have more problems.

    May 25, 2020 at 3:57 am #1215913
    Jordan Shannon

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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