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  • #1182000

    Hello, on the site I manage (below the url) I created two identical pages. However, when I change the position of the columns, the arrangement of the elements goes crazy and the right column ends up at the bottom.

    In link 1 the page with the column on the left, in link 2 the column on the right. In addition, I am attaching two screenshots showing how the page is always built in the same way.

    How do you fix this? Thanks

    #1182457

    Hey Grazman2020,

    Thanks for the screenshots. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1186546

    Sorry for the delay, I was abroad. Check the private area, please

    #1187254

    Hi: sorry, can I have a help or a solution for this problem?
    Thanks!

    #1187582

    Hi,

    Sorry for the delay. The page doesn’t break if we removed the [MEC] shortcodes (see private field). Looks like the shortcode prematurely closes one of the containers causing the 1/3 column to get wrapped inside the 2/3 column. Please contact the plugin author for more info. They should be able to inform us how to manipulate the markup of the shortcode or plugin.

    Best regards,
    Ismael

    #1187644

    Thanks Ismael,
    very kind, thanks for the reply. I come to this question right after the manufacturer of the MEC plugin underlined me that the flaw lies in the theme of the site. So, I will certainly report your answer, but I find myself between two companies that refer the responsibility for the problem to each other.
    What can I do?
    Thanks

    #1187653

    We have updated the plugin at the latest version (arrived today) and the problem seems fixed.
    Thanks for your help ;-)

    #1187839

    Hi Grazman2020,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

Viewing 8 posts - 1 through 8 (of 8 total)
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