Strange icons in place of standard Enfold theme icons over https - Support

Viewing 18 posts - 1 through 18 (of 18 total)

Author

Posts
March 23, 2016 at 10:37 pm #602814

techbus
Participant

After updating the theme there are strange Chinese looking characters and box type characters in place of the theme icons.

Is there a problem with the most recent theme update?

March 23, 2016 at 11:07 pm #602821

Yigit
Keymaster

Hi techbus!

Please refer to this post – http://kriesi.at/documentation/enfold/enable-cors/

Cheers!
Yigit

March 23, 2016 at 11:07 pm #602822

Basilis
Inactive Moderator

Hi techbus!

can we please take a look at the web site, so we can see the issue?
Or maybe a screenshot if possible?

Thanks a lot

Cheers!
Basilis

March 24, 2016 at 12:10 am #602842

techbus
Participant

.

March 24, 2016 at 8:09 pm #603385

techbus
Participant

Hello – I was wondering if any of you were still looking into this as I haven’t heard anything back since yesterday?

March 24, 2016 at 11:12 pm #603496

Basilis
Inactive Moderator

Hi!

I loaded your web site and I can see that the font icon, not loading properly.
Please clear your cache and give it a try again after disabling all the plugins

Cheers!
Basilis

March 29, 2016 at 4:00 am #604227

techbus
Participant

Hi Basilis

I already cleared my cache and disabled my plugins – still the same problem.

March 29, 2016 at 1:09 pm #604482

Josue
Inactive Moderator

Hi,

Can you please create us a temporary FTP / SFTP account? post it here as a private reply.

Regards,
Josue

March 29, 2016 at 3:41 pm #604640

techbus
Participant

Here you go

March 30, 2016 at 2:22 am #604877
Josue
Inactive Moderator
Hi!

The provided access doesn’t work, i keep getting:
```
Connection timed out or server hung up. The server you are connecting to may be configured to limit the number of connections you are allowed to make.
```
Best regards,
Josue
March 30, 2016 at 5:35 pm #605319

techbus
Participant

Josue –

March 31, 2016 at 1:11 am #605577

Josue
Inactive Moderator

Hey!

Can you disable all caching functionality momentarily?

Cheers!
Josue

March 31, 2016 at 12:20 pm #605819

techbus
Participant

Done.

March 31, 2016 at 12:32 pm #605829

Josue
Inactive Moderator

Fixed.

March 31, 2016 at 12:55 pm #605839

techbus
Participant

Thank you very much!

Can I ask how you fixed it, just in case it happens again?

March 31, 2016 at 1:01 pm #605843

Josue
Inactive Moderator

I placed the @font-face inclusion in your child theme style.css (changed http to https).

March 31, 2016 at 1:18 pm #605859

techbus
Participant

Thanks very much.

March 31, 2016 at 1:27 pm #605865

Josue
Inactive Moderator

You are welcome, glad to help :)

Regards,
Josue
Author

Posts

Viewing 18 posts - 1 through 18 (of 18 total)

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