Viewing 12 posts - 1 through 12 (of 12 total)
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  • #686408

    Hi,

    I get a really strange icon on the enfold panel
    http://prnt.sc/chws9k

    This is since the latest version 3.8 stock version.

    Can I get help tp solve this issue ?

    #686411

    Hi Erdrol!

    That is weird. Can you please try de-activating all active plugins and check if that helps?

    Regards,
    Yigit

    #686544

    Hi Yigit

    I have uninstalled all plugins and remove htacces/recreate default htaccess and still have this error
    Thanks

    #686554

    Hi!

    Can you please create a temporary admin login and post it here privately so we can look into it?

    Cheers!
    Yigit

    #686570

    Hi, I just got the same thing after updating, to newest Enfold. The update gave this error….then the icons showed up as stated by Erdrol.

    I uploaded the previous version, and tried to update with the same error.

    +++++++++++++++++
    The update process is starting. This process may take a while on some hosts, so please be patient.

    Enabling Maintenance mode…

    Updating Theme Enfold (1/1)
    Downloading update from https://s3.amazonaws.com/marketplace-downloads.envato.com/files/204665624/enfold.zip?AWSAccessKeyId=AKIAJYG5ROGJ6X7Z3M6Q&Expires=1473874359&Signature=svBYfWtoaTTOg6bIWS675AXx9Bw%3D&response-content-disposition=attachment%3B+filename%3Dthemeforest-4519990-enfold-responsive-multipurpose-theme-wordpress-theme.zip…
    Unpacking the update…
    Installing the latest version…
    Removing the old version of the theme…
    Theme updated successfully.
    Enfold updated successfully. Hide Details
    Disabling Maintenance mode…

    Warning: require_once(class-envato-protected-api.php): failed to open stream: No such file or directory in /home/pccg/public_html/wp-content/themes/x/framework/php/auto-updates/class-pixelentity-theme-update.php on line 32

    Fatal error: require_once(): Failed opening required ‘class-envato-protected-api.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/pccg/public_html/wp-content/themes/x/framework/php/auto-updates/class-pixelentity-theme-update.php on line 32

    • This reply was modified 8 years, 3 months ago by imranahmad23. Reason: Add Login Information for Enfold Support Forum Moderator
    #686894

    Hi,

    Can you please try updating the theme manually via FTP and overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Yigit

    #687538

    Sorry for the delay

    I always update enfold via ftp.
    Credentials are in private section

    Furthermore the component portfolio grid display filter only on first page item, but in older version the normal behavior was to display all available filter available. Could you check it too ?

    I set the wp temporally in EN but it was in french first.

    Thanks

    #688738

    Hi,

    Your Enfold theme options is not updated. It still has the older layout. Please try updating the theme via FTP once again – kriesi.at/documentation/enfold/updating-your-theme-files/
    Also, please see – http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/

    Best regards,
    Yigit

    #688813

    You’re right I don’t know why my files are not the latest. I reupload the latest version and it’s working now. Thank you

    Except the component portfolioGrid, the filter show only filter for item on the page and when pagination of the item is activated all item filter is expected… further more when you navigate on the pagination th whole page blink.

    Could you help me with this issue too ?

    #690036

    Hey!

    I’m sorry but there is nothing wrong with portfolio grid filter. The filter will only display if it’s not empty or if an item which belongs to that filter or term is present in the current page. There’s no point calling an empty filter because it will just render the page or portfolio container blank.

    Best regards,
    Ismael

    #690130

    Hi,
    Ok I understand.
    Thank you

    #690539

    Hi,

    Ok, glad we could help. Please open a new thread if you should have any further questions or problems.

    Thanks,
    Rikard

Viewing 12 posts - 1 through 12 (of 12 total)
  • The topic ‘Strange enfold panel icon’ is closed to new replies.