Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • February 5, 2018 at 11:37 am #907865
    netfex

    Hi Team

    I recognized quite a strange look of the theme panel and the avia layout editor which makes it nearly impossible to use. Could you please have a look?
    Whats causing those problems? some plugin??
    see login in private content

    Regards
    Thomas

    February 5, 2018 at 2:01 pm #907951
    Victoria

    Hey netfex,

    Can you ask your hosting provider if there were any security changes on the server?

    Best regards,
    Victoria

    February 12, 2018 at 6:08 pm #911243
    netfex

    Hi Victoria
    Provider did not report any security changes on the server. Also he says to debug WordPress to see any error messages. What would you suggest?

    Regards
    Thomas

    February 12, 2018 at 6:18 pm #911249
    netfex

    I installed a query monitor. Please check if you can see any errors

    February 12, 2018 at 6:20 pm #911250
    Yigit

    Hi,

    I believe redirections in your .htaccess file is causing this issue. If you do not mind, please post FTP logins here privately as well so we can look into it :)

    Best regards,
    Yigit

    February 13, 2018 at 9:35 am #911578
    netfex

    Hi Yigit

    see FTP login attached privately

    Regards

    February 13, 2018 at 4:18 pm #911745
    Yigit

    Hi,

    I removed following lines from .htaccess file and that helped. Please review your website :)

    Best regards,
    Yigit

    February 14, 2018 at 11:03 am #912183
    netfex

    Thank you very much… was this caused by an enfold update? or what was the root cause?

    February 14, 2018 at 2:29 pm #912266
    Yigit

    Hi,

    That is because of redirects. If you have not edited .htaccess file, plugin you are using to redirect pages is the culprit.

    You are welcome! Let us know if you have any other questions or issues :)

    Best regards,
    Yigit

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Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘Strange Enfold Admin Panel and AVIA Layout editor’ is closed to new replies.