Viewing 7 posts - 1 through 7 (of 7 total)
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  • April 12, 2022 at 6:15 pm #1348144
    Christoph

    I experience a strange behavior in one installation of Enfold: The settings of the general page width are ignored as well as the cookie banner settings. And the header shows inconsistent behavior: The regular menu header disappears, if it’s set to transparent it has a blue background.

    I see this for a couple of days now and can’t find a reasonable cause. The page doesn’t have a custom footer.php or header.php in the child theme.
    Any idea what could have gone wrong? And how to fix it?

    • This topic was modified 2 years, 8 months ago by Christoph.
    April 12, 2022 at 6:41 pm #1348147
    Yigit

    Hi Christoph,

    Thanks for contacting us!

    There might be an error in your custom CSS. You can use this website to check if that is the case – http://csslint.net/.

    If that does not help, please create temporary admin logins and post them here privately so we can look into it :)

    Cheers!
    Yigit

    April 12, 2022 at 7:28 pm #1348154
    Christoph

    Showed 0 errors.
    Temp Admin User created (see in private details).

    April 13, 2022 at 6:13 am #1348184
    Ismael

    Hi,

    Thank you for the info.

    We checked the enfold_child.css file and the Quick CSS field and we didn’t find any css errors. We did find a missing # in one of the color fields in the Enfold > General Styling > Logo Area panel, but fixing this color value didn’t change anything. Is it working correctly when the cache and compression plugins are disabled?

    Best regards,
    Ismael

    April 13, 2022 at 11:26 am #1348208
    Christoph

    Thanks for the help so far! I have deactivated all caching and compression plugins – with no effect.
    And actually it doesn’t look like a CSS issue to me – rather like a database issue. It’s not only the header behavior and the page width – but also the fact that the cookie modal window settings are suddenly ignored. Did you change some database structure in the recent updates?

    April 13, 2022 at 11:29 am #1348209
    Christoph

    Oh, wait. Now it works again.
    What I did: I de- and re-activated the MPG plugin. It doesn’t make any sense to me but somehow there seemed to have been some issue.
    Case closed for now! :)

    April 13, 2022 at 12:21 pm #1348220
    Rikard

    Hi,

    Great, I’m glad that you got it working, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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  • The topic ‘Strange behavior after recent update: Header, Page width, Cookie banner settings’ is closed to new replies.