Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #1066837

    If you go to the “Store” you see the gallery as normal but when you scroll down, the store gallery is repeated at the bottom. Please help me to remove the duplicate store gallery.

    I also sent in a support question about the prices in the store being duplicated 3 times. When I created a “variable” product, the pricing fixed it itself. However, I don’t need a “variable” product for every page so I’m still having the duplication process with 3 of the 5 items.

    Thanks-
    Info to site below as private

    #1067432

    Hey shannonjhester,

    WooCommerce will add its own product grid to the page and you’re adding it with the shortcode. You need to remove the one you’re adding or activate the custom shop page. Here is how to do it:

    Shop

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #1068713

    I tried what you suggested and it didn’t work. I created a new page with the product grid. The page itself looked fine. I then changed the shop page to direct to the new page. The shop is still duplicated at the bottom. And in fact, when I open the newly created page (where i created my own product grid) it is now showing the orange bar/notice that reads “This page is set as the default WooCommerce Shop Overview and therefore does not support the Enfold advanced layout editor
    (Learn more)”. I have no idea how it defaulted to that by manually created the new page and the grid as suggested. I saw the other work around that is said to be more complicated. I am new to this wp, therefore not comfortable with editing a php file.

    Additionally, the shop page that is duplicated is showing the price 3 times – the woocommerce page and the page I created. A prior ticket was created requested a work around. I added the quick css script area under general styling as suggested and that did not work. My site is set to go live tomorrow and with all these suggestions that aren’t working – things are becoming more of a mess. Please help.

    quick css snippet you suggested:
    the script you told me to add to the quick css area: .price .woocommerce-Price-amount.amount:nth-child(1),.price .woocommerce-Price-amount.amount:before{
    display:none!important;
    font-size:15px;

    }

    .price{
    font-size:0px!important;
    }

    ————
    thank you,
    shannon

    #1068734

    Thanks Victoria,

    I tried what you suggested and it didn’t work. I created a new page with the product grid. The page itself looked fine. I then changed the shop page to direct to the new page. The shop is still duplicated at the bottom. And in fact, when I open the newly created page (where i created my own product grid) it is now showing the orange bar/notice that reads “This page is set as the default WooCommerce Shop Overview and therefore does not support the Enfold advanced layout editor
    (Learn more)”. I have no idea how it defaulted to that by manually created the new page and the grid as suggested. I saw the other work around that is said to be more complicated. I am new to this wp, therefore not comfortable with editing a php file.

    Additionally, the shop page that is duplicated is showing the price 3 times – the woocommerce page and the page I created. A prior ticket was created requested a work around. I added the quick css script area under general styling as suggested and that did not work. My site is set to go live tomorrow and with all these suggestions that aren’t working – things are becoming more of a mess. Please help.

    quick css snippet you suggested:
    the script you told me to add to the quick css area: .price .woocommerce-Price-amount.amount:nth-child(1),.price .woocommerce-Price-amount.amount:before{
    display:none!important;
    font-size:15px;

    }

    .price{
    font-size:0px!important;
    }

    ————
    thank you,
    shannon

    #1069745

    Hello. Could I get a response?

    #1070147

    PLEASE HELP

    #1070821

    Hi,
    Sorry for the late reply, I took a look at your shop and see that you have added the shortcode to your shop page to duplicate your product listings:

    [av_productgrid columns='3' items='9' wc_prod_visible='' wc_prod_hidden='' wc_prod_featured='' offset='0' sort='dropdown' paginate='yes' av_uid='av-jsazwyhu']

    I have removed this for you, I also saw that you had your sidebar turnd on for the page, but I assume you didn’t want that so I disabled it.
    I looked at your “store” & “old store” but I don’t see that your prices are showing 3 times.
    Your “old store” has a header and a email signup form, so I assume this is the one you would like to use.
    Please take a look and let us know if there is anything else that you would like changed.

    Best regards,
    Mike

    #1071469

    Mike,
    Thanks for getting back to me. The price is still be duplicated 3 times. And it looks like the middle/center price that is being shown, is including the tax. The reason the short code was added previously was because someone from enfold support asked me to add it to prevent the prices from duplicating. But the short code didn’t work. Do you know of any other workaround?

    I replied to the email with a screenshot but not sure it went through. I would add a screenshot to this thread but I don’t know how to upload from here.

    Thanks for your help on the store front/grid duplicate.

    Shannon

    #1071474

    duplicating price

    #1071652

    Hi,
    That is odd, which browser are you using? OS?
    I’m using Chrome on Win10 and don’t see this, Please see the screenshot in Private Content area.

    Best regards,
    Mike

    #1071983

    I’m using chrome on a mac. Version 71.0.3578.98 (Official Build) (64-bit). Just a version behind. I can update today and see if it’s still happening. I’d hate to have this happen for some customers that are on various browsers/versions.

    #1072166

    Hi,
    I found that I didn’t see the price error because of your Quick CSS. Now I see the error is in your woocommerce price suffix I then found that this is added in your settings woocommerce > tax > Price display suffix where you have this entered:

    {price_including_tax}, {price_excluding_tax}

    I removed this and it is now solved.
    Please clear your browser cache and check.

    I also removed your price css so that it won’t get used by mistake someday:

    .price .woocommerce-Price-amount.amount:nth-child(1),.price .woocommerce-Price-amount.amount:before{
    display:none!important;
    font-size:15px;
    }
    .price{
        font-size:0px!important;
    }

    Best regards,
    Mike

    #1072769

    Thanks so much Mike. I will check it out.

    Shannon

    #1073474

    Hi,
    Ok, let us know if there is anything else we can assist with.

    Best regards,
    Mike

Viewing 14 posts - 1 through 14 (of 14 total)
  • You must be logged in to reply to this topic.