Viewing 7 posts - 1 through 7 (of 7 total)
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  • August 3, 2020 at 9:04 pm #1234972
    jaimemerz

    Hi there,
    We’re having an issue with a client’s site background turning black in night mode on a Samsung Galaxy S8, in Samsung’s browser. Is there any way to prevent this from happening?
    Thanks!

    August 5, 2020 at 6:57 am #1235314
    Rikard

    Hey jaimemerz,

    If it’s due to a browser setting then it might not be possible. To say for sure then we would have to see the actual problem though, where and how can we see and reproduce this problem?

    Best regards,
    Rikard

    August 10, 2020 at 10:42 pm #1236527
    jaimemerz

    Hi Rikard,
    I’ve attached a link to a screenshot of the issue. Unfortunately we’ve had a difficult time reproducing the problem as all of our team members have iPhones rather than Android phones. If you’re able to access an Android phone, turning on night mode should reproduce it.
    Thanks!

    August 12, 2020 at 5:00 am #1236810
    Rikard

    Hi,

    Thanks for that. We have Android phones for testing, but I’m not sure in which browser you are seeing it in? I checked in Chrome, but I can’t see any settings for night mode.

    Best regards,
    Rikard

    August 12, 2020 at 11:03 pm #1237175
    jaimemerz

    Hi Rikard,
    The client has been seeing the issue in Samsung Internet for Android. I believe that night mode is a setting on the phone, not in the browser.
    Thanks!

    August 14, 2020 at 6:01 am #1237670
    Rikard

    Hi,

    Thanks for the clarification. I’m not sure if that would be possible to override unfortunately, but I’ve asked the rest of team for help as well to see if they have any insight on the topic.

    Please reply to this thread so that it gets added back to our support queue.

    Best regards,
    Rikard

    August 14, 2020 at 1:34 pm #1237798
    Yigit

    Hey,

    I checked your website on my iphone in dark mode and it is displayed correctly.
    Could you please try adding following code to bottom of Quick CSS field 

    @media (prefers-color-scheme: dark) {
.header_color .header_bg { background-color: #ffffff;
}}

    Please make sure to flush cache.

    Cheers!
    Yigit

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