Viewing 18 posts - 1 through 18 (of 18 total)
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  • #836130

    Content continues to remain OFF-CENTERED on desktop. it’s been this way for 6 months.
    please help!

    • This topic was modified 7 years, 3 months ago by Justin.
    #836154

    Now I removed the layout builder version of the layer slider, and tried the shortcode. now I get this…..the slide stretches across the entire screen

    #836158

    but at least the content is now centered? Still needs fixing. Do not know why the slider is going fullscreen

    #836185

    Hi,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Best regards,
    John Torvik

    #836202

    Here you go

    #836207

    If that FTP host is a no – go, then try the IP

    #836463

    When you use your layout builder .. I get the the slider to fit in the site’s frame. But the content is not aligned.
    When I DON’T use the layout builder, and just embed the shortcode…the copy aligns, but the slider does NOT fit the site frame. You’ll see it currently expands across the browser. This has been ongoing for 6 months. :)

    #836904

    Hi Justin,

    I get “Access Denied – Sucuri Website Firewall” on the login link, could not check. Is there a way to login to your website?

    Best regards,
    Victoria

    #837032

    Vic I would need to either whitelist your IP temporarily … or turn off the Firewall momentarily. If I turn it off, I need to know the Kriesi is ready to login…if that makes sense….

    #839227

    Hi Justin,

    I think my IP is dynamic, so we will need to go the other way.

    Best regards,
    Victoria

    #839344

    Victoria, can you try the login page now please?

    #839688

    Any thoughts here? I don’t want my client’s Firewall down for too long. Thanks

    #840462

    Hi Justin,

    You set the width to 1310, but the width of the container is 1296px actually.
    Looks like it is centered now.

    Please check and let me know if this works for you.
    Best regards,
    Victoria

    • This reply was modified 7 years, 3 months ago by Victoria.
    #840550

    Hi Vic…not sure that’s what we are after. I am not using the FIXED layout, but rather the RESPONSIVE layout.
    If you look at what you have above, on mobile ….; you will see we have issues. Any thoughts? His mobile usage exceeds traditional desktops.

    #841076

    Any update here? Thanks!

    #841364

    Hi Justin,

    Here is the attempt to adjust this slider to the mobile, it’s really tough. I think, a better solution is to build a separate slider for mobile.

    
    @media only screen and (max-width: 425px) {
     #layerslider_3, #layerslider_3 .ls-wrapper.ls-z {
        width: 375px !important;
         height: 220px !important;
      }
    #layerslider_3 .ls-wrapper.ls-z img, #ls-global .ls-container img {
      background-size: contain !important;
      width: 490px !important;
      height: 220px !important;
    }
    #layerslider_3  .ls-wrapper.ls-in-out div, #layerslider_3  .ls-wrapper.ls-in-out p
     {
      width: 375px !important;
      top: 80px !important;
      font-size: 24px !important;
      left: 20px !important;
    }
    #layerslider_3  .ls-wrapper.ls-in-out img {
        width: 50% !important;
      top: 80px !important;
      font-size: 24px !important;
      left: 20px !important;
    }
    }
    

    Best regards,
    Victoria

    #842096

    Thanks for trying Victoria. I may just get rid of the slider altogether.
    I am using it with other websites – not experiencing this issue. Not sure why it differs here.
    Thanks for the follow-up.

    #843822

    Hi Justin,

    It’s the boxed layout, the still does not work well with the Layer Slider, unfortunately.

    Best regards,
    Victoria

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