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Viewing 13 posts - 1 through 13 (of 13 total)
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  • May 9, 2016 at 11:18 am #629128
    ProMarketer

    Hi, I have this site marketsamurai.it and the plugin Q2W3 Fixed Widget is not working properly in Chrome. I tried to install another plugin to fix the widget on top but same issue.

    I tried already to instert some CSS code found in other threads but nothing has worked so far.

    The problem is also in other site with Enfold installed.

    Can you please help to figure out what to do?

    Thanks,

    Alex

    • This topic was modified 8 years, 7 months ago by ProMarketer.
    May 10, 2016 at 8:41 am #629732
    Rikard

    Hey alejandrox86,

    I would try to contact the plugin authors first to see if they have a fix, if you should need more help from then please post admin login details in private.

    Regards,
    Rikard

    May 10, 2016 at 11:43 am #629819
    ProMarketer

    The Plugin’s support doesn’t reply to anyone. I searched older posts and other people had the same problem.

    It seems a recurring problem with Enfold and that plugin but they didn’t find a solution apparently. It’s something about editing the CSS I guess. The problem occurs also with another plugin: “Sticky Menu (or Anything!) on Scroll”

    Thanks for the support.

    May 11, 2016 at 12:31 pm #630633
    Andy

    Hi,

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area

    Best regards,
    Andy

    May 11, 2016 at 6:03 pm #630875
    ProMarketer

    Hello,

    I updated the theme but the issues it’s still there. Below my credential to access .

    Thanks

    May 13, 2016 at 7:29 am #631868
    Ismael

    Hi,

    Looks like you managed to fix it by cloning and hiding the text widget and setting the position of the actual text widget to fixed.

    Best regards,
    Ismael

    May 13, 2016 at 8:47 am #631916
    ProMarketer

    Hi, I just tried but as you can see the problem is still there in Chrome. Didn’t you notice that?

    May 16, 2016 at 3:35 pm #633002
    Andy

    Hi,

    I can’t check, because .htaccess login does not work for me. Can you check please?
    Please provide us a screenshot of the issue (imgur.com, dropbox).

    Best regards,
    Andy

    May 17, 2016 at 1:57 am #633397
    ProMarketer

    Hello, I edited the .htacces to let you login. Can you please re-check if you can login now?

    Here the screenshots of the issue: https://www.dropbox.com/sh/0obsrw5l4cs8hyu/AABLMTw1dINTcqaq8Az7wXD2a?dl=0

    If you scroll down the page (n chrome) the widget looks like disappearing overlyed by a white div (I guess)

    Best regards,

    Alex

    May 17, 2016 at 11:01 am #633617
    Andy

    Hi,

    I see this:

    View post on imgur.com

    which looks pretty fine to me. Could you fix it? If not how is it supposed to look like instead?

    Best regards,
    Andy

    May 17, 2016 at 11:03 am #633620
    ProMarketer

    Hi, yeah that would be fine to me too :)

    are you browsing with Chrome? The problem is showing only with chrome.

    May 17, 2016 at 11:13 am #633629
    Andy

    Hi,

    yes, I use Chrome. Can you check on another computer as well please? because as you can see on my screenshot it looks fine. Please clear browser cache and hard refresh a few times.

    Best regards,
    Andy

    May 17, 2016 at 2:28 pm #633757
    ProMarketer

    Ok, I checked in another computer and it’s fine. I don’t understand the issue it’s still here in my laptop with Chrome Incognito mode. Thanks a lot. it looks fixed :)

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Viewing 13 posts - 1 through 13 (of 13 total)
  • The topic ‘Sticky Widet Q2W3 Fixed Widget not working on Chrome.’ is closed to new replies.