Viewing 6 posts - 1 through 6 (of 6 total)
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  • July 5, 2021 at 10:33 pm #1308838
    cristinapizzato

    I am writing to ask for support for this configuration:

    – WordPress 5.7.2
    – Enfold theme 4.8.3 + template “Startup Business Demo”
    – WPML plugin 4.4.10 (website is written in Italian by default, and translated into English with WPML)

    The pages in Italian load without problems, but those translated into English do not load (blank page).
    I have already tried to deactivate all plugins, and to change theme (e.g. TwentySeventeen), and the result is that the problem arises only by activating the Enfold theme.

    Thank you very much for any help you can give me.

    July 7, 2021 at 6:25 am #1309028
    Ismael

    Hey cristinapizzato,

    Thank you for the inquiry.

    How did you translate the pages? Did you follow the instructions in the following documentation?

    // https://wpml.org/documentation/theme-compatibility/enfold/

    Best regards,
    Ismael

    October 3, 2021 at 11:44 am #1323323
    cristinapizzato

    Ho ancora preblemi di traduzione con WPLM

    Riuscite a darmi qualche informazioni aggiuntiva?
    Vi lascio le credenziali di accesso al sito con pronblemi

    Grazie

    October 4, 2021 at 1:38 am #1323368
    Ismael

    Hi,

    Thank you for the update.

    We successfully translated a page from Italian to English using the WPML Translation Management panel as described in the documentation and the short video tutorial included in it. Please check the links in the private field. We also disabled the Performance > File Compression settings temporarily.

    Best regards,
    Ismael

    October 4, 2021 at 8:50 am #1323400
    cristinapizzato

    Yes, thank you! It works now!

    October 4, 2021 at 11:57 am #1323430
    Yigit

    Hi,

    Glad Ismael could help! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

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