Starting to receive Spam Enquiries from Contact Form on Website - Support

Tagged: CONTACT FORM, spam

Viewing 12 posts - 1 through 12 (of 12 total)

Author

Posts
May 30, 2017 at 10:16 am #801419

Gavin Dixon
Participant

We are using the default contact form on our website and always had captcha enabled on this form from the beginning.
Have received 5 spam enquiries this weekend, all appear to be from Russia (!) am concerned, we will soon become unindated with these.
Is there anyway to stop this please ?

Thanks

June 1, 2017 at 5:19 am #802312

Rikard
Keymaster

Hey Gavin,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

June 1, 2017 at 9:22 am #802426

Gavin Dixon
Participant

Certainly, its http://www.topsigns.net

Thanks,

June 1, 2017 at 1:38 pm #802536

Rikard
Keymaster

Hi,

Thanks for that. Could you try updating the theme to the latest version (4.0.7) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

July 3, 2017 at 3:38 pm #815926

JPOsteen
Participant

@Rikard,
I have been experiencing the same problem for over a month now. I have the latest version of Enfold, but it just keeps getting worse!
Please add Google reCapthca to the next update!

Home

July 7, 2017 at 9:12 am #817676

Ismael
Moderator

Hi,

Please create a recaptcha API key pair (https://www.google.com/recaptcha/admin) then add this code in the functions.php file:

EDITED: The script is no longer valid. Use the recaptcha plugin instead: https://github.com/KriesiMedia/enfold-library/tree/master/integration%20plugins/Enfold/Enfold%20G%20Recaptcha/enfold-recaptcha

Replace the “YOUR PUBLIC API KEY” with your Site Key.

Best regards,
Ismael

July 11, 2017 at 4:54 pm #819518

Gavin Dixon
Participant

@JPOsteen
Have you done the above to see if that fixes the issue?

July 12, 2017 at 5:32 am #819785

Ismael
Moderator

Hey!

@topsignshexham: Please note that the script will disable the submit button and render the recaptcha widget. Users will be able to click the submit button once the recaptcha widget is authenticated.

Cheers!
Ismael

July 30, 2017 at 11:45 pm #831922

JPOsteen
Participant

@Ismael
Thanks! It worked great!

@topsignshexham
Sorry for the slow response!

July 31, 2017 at 5:49 pm #832300

Sarah
Inactive Moderator

Hi,

@JPOsteen We’re glad that the solution worked for you!

@topsignshexham Did the solution work for you as well? Do you need further help?
Best regards,
Sarah

August 9, 2017 at 3:10 pm #836441
Gavin Dixon
Participant
Sorry for the slow reply, just added the above captcha code and testing :)

Works a treat thank you!
- This reply was modified 7 years, 4 months ago by Gavin Dixon.
August 9, 2017 at 3:15 pm #836445

Sarah
Inactive Moderator

Great!

We’ll close this topic now. For any other questions or issues, feel free to post them here on the forum and we will do our best to assist you.

For your information, you can also take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/

We’d also appreciate it if you can take a moment to review our theme if you haven’t already. https://themeforest.net/downloads

Thank you for using Enfold.
Cheers!
Sarah
Author

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