Viewing 10 posts - 1 through 10 (of 10 total)
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  • June 28, 2016 at 10:53 am #654105
    loudcow

    Hey there,

    When the ‘left side menu’ is selected I have issues with the socket text being cut off slightly. Approximately 10 characters. Only when side menu option chosen and only on posts. Pages are fine. And all fine when top menu is chosen.

    To view: I am developing on a new server before DNS changes are made and hence using host file trick to view/develop. If you wish to view the site I have added the domain name and the IP address in private content and also a link to the screen shot highlighting the issue.

    Thank you!

    June 28, 2016 at 11:48 am #654130
    Vinay

    Hey loudcow,

    I tried to check for the issue, but it appears the site is password protected and I only see a coming soon page on the IP address and on the domain name I see the old version same as attached screenshot.

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    • This reply was modified 8 years, 5 months ago by Vinay.
    June 28, 2016 at 11:12 pm #654522
    loudcow

    Hey there – that is strange there is no htaccess over the site. I am accessing the new site via host file trick with cookislandsescapes.com.au resolving on the IP address – 108.61.169.179

    I will post login credentials once you can view the domain on that IP address. No point otherwise as you won’t be accessing the correct install’s backed to view :)

    Bestest – Catie

    July 1, 2016 at 11:44 am #655673
    Rikard

    Hi Catie,

    Great, let us know when you have done the changes so that we can have a look.

    Thanks,
    Rikard

    July 1, 2016 at 1:41 pm #655756
    loudcow

    Hey sorry I thought you guys would be able to view via host file changes. But aside, it’s live now. See below.

    So – you will see in the footer/socket – the left hand widget is cut off when the left sidebar menu is selected. This only seems to happen on posts – not pages.

    Best regards – Catie

    July 4, 2016 at 12:42 pm #656506
    Andy

    Hi,

    link you’ve provided ends to a “Nothing Found” page. Could you check please? can’t see the issue anywhere on your website.

    Best regards,
    Andy

    July 4, 2016 at 10:26 pm #656780
    loudcow

    Sorry – the site is still betting built so a few changes have been made. Refer to private content below. You’ll see when side menu is chosen the footer gets cut off.

    Thanks so much!

    July 5, 2016 at 11:50 am #656952
    Andy

    Hi,

    link you’ve provided does not show any side menu at all. Please check and make sure to send us a precise link showing exactly what you mean, so we can assist you.

    Best regards,
    Andy

    July 5, 2016 at 12:24 pm #656982
    loudcow

    Yep. I am so sorry again. I had to change it due to client request.

    However, there is definitely an issue with your side menu cutting off the footer and socket. The first widget area is cut off and sits under the left side menu.

    You can close this. I won’t be using the side menu at this stage.

    Sorry and thank you for your time.

    July 5, 2016 at 1:01 pm #657017
    Andy

    Hi,

    alright. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

    Best regards,
    Andy

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  • The topic ‘Start of Socket Text cut off slightly (on posts only) when using left side menu’ is closed to new replies.