Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • November 27, 2018 at 10:28 am #1037947
    MW

    Hello.
    Sorry for my English.
    I have a problem with LayerSlider WP in the ENFOLD theme.
    I added an SSL certificate to the page. I can not save changes to LayerSlider now. An error appears:
    “It seems there is a server issue that prevented LayerSlider from saving your work. Please check LayerSlider -> Settings -> System Status for potential errors, try to temporarily disable themes/plugins to rule out incompatibility issues or contact your hosting provider to resolve server configuration problems. Your HTTP server thrown the following error: \n\n”
    How can I fix it ?

    November 27, 2018 at 9:21 pm #1038206
    Victoria

    Hey MW,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    November 28, 2018 at 9:20 am #1038367
    MW

    Hi,
    I’m afraid that’s impossible
    Any other way?

    November 29, 2018 at 9:26 am #1038843
    Rikard

    Hi,

    Did you try to disable all plugins to see if there is a conflict?

    Best regards,
    Rikard

    December 6, 2018 at 3:35 pm #1041693
    MW

    Hi,
    I added an SSL certificate using the plugin Realy Simple SSL.
    Then there was a problem with LayerSider.
    Should I disable this plugin? But then the web page will return to http.
    Maybe WP Migrate DB plugin will help? I will change http addresses to https… ???
    Regards

    December 7, 2018 at 5:53 am #1041922
    Rikard

    Hi,

    I can’t give you a straight answer to that unfortunately, but if the plugin is causing problems then it might be a better idea to disable it and then change the site URL to https in your settings? You can then use a search and replace plugin if you should need to change anything from http to https.

    Best regards,
    Rikard

    December 18, 2018 at 3:06 pm #1046899
    MW

    Hi,
    I know where is the problem but I don’t know why.
    The problem is:
    “It seems there is a server issue that prevented LayerSlider from saving your work. Please check LayerSlider -> Settings -> System Status for potential errors, try to temporarily disable themes/plugins to rule out incompatibility issues or contact your hosting provider to resolve server configuration problems. Your HTTP server thrown the following error: \n\n Forbidden”

    403 Forbidden

    When I want to change something on the homepage, I get such an error:
    You don’t have permission to access /wp/wp-admin/post.php

    This is happen only on hompage. Layerslider is only on the homepage.

    It seems that these two things are interrelated: layerslider problem and access to homepage problem

    Regards
    MW

    • This reply was modified 5 years, 11 months ago by MW.
    December 25, 2018 at 10:31 pm #1049035
    Basilis

    Hi,

    Have you tried contact the Server company, which might be able to assist?

    Best regards,
    Basilis

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