Viewing 5 posts - 1 through 5 (of 5 total)
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  • April 17, 2018 at 11:13 am #943051
    iainpdavies

    Hello Support

    My website bayhousecare.co.uk is using the full screen video section to show a full screen video at the top of 4 pages only available on desktop laptops and large screen screens but hidden on all mobile devices. On all mobile devices there is another standard video that is hidden on desktops and large screens but shows on all mobile devices.

    The problem is that when the page loads there are two spinning timers that show until the video starts I need to get rid of 1 or both of these timers on each video.

    The videos are mp4’s uploaded to word press directly.

    Temp access link to the site is below.

    Can you help?

    Thanks,

    Iain

    April 18, 2018 at 11:02 am #943530
    iainpdavies

    Any chance of some support on this please? Thanks.

    April 19, 2018 at 2:16 am #943835
    Basilis

    Hi,

    I loaded the page with Firefox and I can see only one of the times
    Can you please confirm what browser you are using?

    Best regards,
    Basilis

    April 23, 2018 at 1:17 pm #945386
    iainpdavies

    I can see two spinners on the Managers, Relative and Lifestyle videos using Chrome.

    Thanks,
    Iain

    April 25, 2018 at 3:31 am #946357
    Ismael

    Hi,

    I can’t see the second timer either. Maybe, I’m looking at the wrong section. Could you provide a screenshot? Use imgur or dropbox.

    Best regards,
    Ismael

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