Viewing 11 posts - 1 through 11 (of 11 total)
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  • July 17, 2024 at 9:48 am #1462226
    BR-Fotodesign

    Hallo Zusammen,
    ich habe das Problem, dass bei mir Änderungen der Startseite “Willkommen” nicht mehr gespeichert werden.
    Woran kann das liegen? Am WP Update?
    Ich verwende keine externen Plug-Ins.
    Ich habe die neuste Version von Enfold installiert.
    Habe alles probiert und keine weitere Idee mehr.
    Ich hoffe, es kann mir jemand weiter helfen. Danke.

    July 17, 2024 at 1:58 pm #1462268
    Rikard

    Hey BR-Fotodesign,

    Thanks for the login details. Does it make any difference if you temporarily deactivate all plugins?

    Best regards,
    Rikard

    July 17, 2024 at 8:04 pm #1462310
    BR-Fotodesign

    Hi Rikard,
    thanks for your reply.
    I deactivated all plugins. Then in worked for like 10 minutes and now I can´t save my changes again.
    Any ideas?
    Thanks a lot.
    Regards, Bettina

    July 18, 2024 at 10:37 am #1462372
    Rikard

    Hi,

    Could you share server error logs with us please?

    Best regards,
    Rikard

    July 23, 2024 at 8:57 am #1462744
    BR-Fotodesign

    Hi, can you login to our PLESK to see the server error logs? Or how can I upload them here?

    Still can´t make any changes on my “WILLKOMMEN” site.

    Thanks a lot.
    Bettina

    July 23, 2024 at 8:59 am #1462745
    BR-Fotodesign

    FTP?

    July 23, 2024 at 10:54 am #1462756
    Rikard

    Hi,

    Thanks for that. Where exactly are the error logs located? Also please try updating the theme to 6.0.2: https://kriesi.at/documentation/enfold/theme-update/.

    Best regards,
    Rikard

    July 23, 2024 at 12:52 pm #1462765
    BR-Fotodesign

    I updated the theme. Still the same problem.

    Here you find all server error logs:

    https://wp16.pixelx.cloud:8443/smb/file-manager/list

    Thanks a lot,
    Bettina

    July 23, 2024 at 6:22 pm #1462788
    Rikard

    Hi,

    Thanks, but that directory only seems to contain templates for error message pages, not actual error logs. Maybe you could try reaching out to your hosting provider and ask where you can find them?

    Best regards,
    Rikard

    July 24, 2024 at 7:45 am #1462824
    BR-Fotodesign

    Thanks a lot.
    I copied the whole site now and made a new one… Somehow it works now. Hopefully it stays like this.
    Thanks for your help.

    July 24, 2024 at 10:49 am #1462837
    Rikard

    Hi,

    Thanks for the update. We’ll keep this thread open in case you should have any further problems.

    Best regards,
    Rikard

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