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AuthorPosts
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January 17, 2023 at 8:51 pm #1392650
Hello:
The strangest thing has been happening occasionally: I am unable to space between words when using Buttons or Special Heading.
The theme is up to date. I’m including the link to the website for you to see live on the front page.
Should read: ‘Shop Our Catalog’ but im unable to space so it reads, ‘ShopOurCatalog’
Thank you for any assistance with this.
Debra
January 18, 2023 at 3:56 am #1393837Hi Debra,
I’ve inspected the page and there was no space.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoJanuary 18, 2023 at 5:14 am #1393846Hi Nikko,
Thank you, I appreciate the assistance – please find the credentials below.
Debra
January 18, 2023 at 5:34 am #1393848Hi Debra,
Thanks for giving us admin access.
The issue is caused by Check & Log Email plugin, after disabling it, space was working properly.
Please review your site.Best regards,
NikkoJanuary 18, 2023 at 5:43 pm #1393954Hi Nikko,
Thanks so much! I didn’t expect that WP plug-in would give an issue,
Have a great day, and thanks again.
Debra
January 18, 2023 at 6:40 pm #1393968Hi,
Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardJanuary 18, 2023 at 7:24 pm #1393983Hi Rikard,
Yes, please close it. You all fixed the problem.
Thanks again –
Debra
January 18, 2023 at 8:01 pm #1393991Hi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard -
AuthorPosts
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