Viewing 8 posts - 1 through 8 (of 8 total)
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  • February 28, 2018 at 2:02 pm #919047
    ac

    Hi, my client has ‘Insightly’ code for the form, but it keeps breaking the page. I’ve tried putting it on a text block and a code block, but after a ‘publish’, the page breaks and the code needs resetting. Can you see an error in it? or suggest some kind of wrapper to stop this happening?

    February 28, 2018 at 2:06 pm #919051
    Yigit

    Hi Andrea,

    Could you please firstly update Enfold to the latest version 4.2.4 – kriesi.at/documentation/enfold/updating-your-theme-files/ and then post WP admin logins here privately so we can look into it?

    Best regards,
    Yigit

    February 28, 2018 at 3:03 pm #919083
    ac

    Hi, theme and WP updated. You can see private area for further info

    February 28, 2018 at 4:15 pm #919135
    Yigit

    Hey!

    Could you please post FTP logins here privately as well? I wanted to enable debugging mode – https://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/ in Appearance > Editor but it seems like that will throw an error so better to edit the file via FTP :)

    Regards,
    Yigit

    February 28, 2018 at 4:26 pm #919145
    ac

    Thank you, see below

    • This reply was modified 6 years, 9 months ago by ac.
    February 28, 2018 at 5:13 pm #919177
    Yigit

    Hi!

    I created a custom widget area in Appearance > Widgets and added your code inside a Custom HTML then edited your page and chose to display that widget area using Widget Area element. We will report the issue to our devs :)

    Regards,
    Yigit

    February 28, 2018 at 5:18 pm #919182
    ac

    Awesome, thanks for that.

    February 28, 2018 at 5:20 pm #919185
    Yigit

    Hey!

    You are welcome! Let us know if you have any other questions or issues :)

    Cheers!
    Yigit

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Viewing 8 posts - 1 through 8 (of 8 total)
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