Viewing 8 posts - 1 through 8 (of 8 total)
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  • February 9, 2018 at 10:27 am #910179
    inuit68

    Hi
    This week I got two spam Emails – both with an address ending on glmux.com – through my English contact from. I contacted my web hosting company and they said I should reset the Captcha code (they also did a spam check for my website but could not find anything). How can I do that?
    Thanks for your feedback.
    inuit

    February 10, 2018 at 5:11 am #910462
    Rikard

    Hey inuit68,

    Are you sure that it’s actually coming from the contact form? I’m asking because I see that you have have a mail to address added there as well. Maybe the spam bots are picking that up and sending emails to your mail that way?

    Best regards,
    Rikard

    February 12, 2018 at 3:25 pm #911131
    inuit68

    Hi Rikard
    Thanks for your reply.
    Yes they were coming form the form and not the Email directly, as on the form I added a subject so I see from which page the reply comes form.
    Thanks for letting me know how to reset the Captcha.
    Best regards

    February 13, 2018 at 4:42 am #911490
    Rikard

    Hi,

    Thanks for the feedback, though I have no idea what your hosting provider means by resetting the Captcha. First off, please try to update your theme to the latest version (4.2.3) to see if that helps : http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    February 13, 2018 at 9:26 am #911577
    inuit68

    Hi
    I have just updated WordPress to 4.9.4 (as it was listed on my dashboard) and I also updated the Plug-in for the contact form, that is compatible with the latest WordPress version. I hope this solves the problem of the weird Emails through the Contact page. Otherwise I will be back in touch.
    Regards

    February 14, 2018 at 1:38 am #912012
    Ismael

    Hi,

    Alright. Please update us if you encounter any issues.

    Best regards,
    Ismael

    February 16, 2018 at 11:47 am #913219
    inuit68

    Hi
    I just got another one of those weird spam Emails through my contact form. Again form an address @glmux.com. And again from the English site.
    What can be done to fix this?
    Regards
    inuit68

    February 16, 2018 at 2:07 pm #913266
    Mike

    Hi,
    Unfortunately there are Captcha solving APIs that spammers use to get past Captchas. You could try adding Google reCAPTCHA to the contact form
    Or try using contact form 7 and reCaptcha from Google, but I believe someday Google reCAPTCHA will be hacked also.
    You can decide if it is worth your time if you are only getting a few spam emails a month that can easily be filtered with your email client.

    Best regards,
    Mike

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