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I just launched a new site yesterday and I’m getting an insane amount of spam from a contact form that’s not even on the website. I’ve blanked out the specifics in [square brackets]
Example email:
New Message (sent by contact form at [website])
Name: 5907ee7b81ce7
E-Mail: [email address]@gmail.comI’ve checked my site 3 times and I can’t find a contact form with that subject line and the only visible form goes to a different email address. This is going to my WordPress admin address only, which isn’t on the site anywhere that I can see.
Hey steveclikk,
You might want to consider installing one of the security plugins. Here are is some reading on the topic:
If you need further assistance please let us know.
Best regards,
VictoriaHi Victoria,
Thanks for that, I’ve got an anti-spam plugin installed, but it’s not stopping them. I also don’t believe in using recapture as it creates an unnecessary barrier to communication.
My concern is that there is something I can’t see revealing my admin email address on the site.
Cheers,
Steve.
Hi Steve,
I can see that you are using the Contact Form element on the Contact Us page, could you at least try to activate the Contact Form Captcha option to see if it has any affect on the problem?
Best regards,
RikardThanks Rikard, but it’s not that contact form, it goes to a different email address.
The spam goes to my email address, which isn’t on the site anywhere that I can see.
I’ll check all the published pages again.
I don’t have any other pages with a contact form.
The email address being spammed is not anywhere except in the admin settings.
Hi,
That is something related with your server been blacklisted.
There are not a lot of stuff we can do from our side for that issue we are afraid.Best regards,
BasilisHi,
You can hire someone to help you find more informations on how to un-spam things or how to work things around for a solution.
Best regards,
BasilisHi Basilis,
You advised it was blacklisted, so doesn’t that mean you checked something to find that out? I was hoping you could tell me where you found it so I can check myself.
I’ve already contacted my hosting company (WPEngine) who scanned the site and only found my email address in the admin settings.
This means I’ve either got a compromised plugin, which I’m sure WPEngine would have found, there’s a flaw in the Enfold theme which I don’t think is likely either or other people would be reporting the same issue, or there’s something else.
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