Viewing 13 posts - 1 through 13 (of 13 total)
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  • November 30, 2017 at 10:24 pm #883585
    NiklasRaab

    Auf meiner Seite möchte ich ein Bild und ein Text neben einander darstellen, was aber nicht klappt. Die beiden Elemente werden unter einander dargestellt. Leider weiß ich jedoch nicht warum.

    Müsste eigentlich sofort auffallen!

    December 2, 2017 at 6:58 am #884072
    Rikard

    Hey NiklasRaab,

    I’m not sure which elements you are referring to, could you try to explain a bit further please?

    Best regards,
    Rikard

    December 2, 2017 at 2:17 pm #884122
    NiklasRaab

    Below the Video there are 2 rows with an image column and a text column. For the third row if’ve only copied the first row and changed the image. Now the columns are shown in a stacked layout, instead side by side.

    December 3, 2017 at 10:19 am #884290
    Rikard

    Hi,

    Thanks for the clarification, I tried logging in but the login details are not working. Could you check and verify please?

    Best regards,
    Rikard

    December 3, 2017 at 3:07 pm #884357
    NiklasRaab

    Checked the login credentials. Working perfekt.

    December 3, 2017 at 8:09 pm #884382
    Mike

    Hi,
    After cloning and replacing a few times I was able to fix the issue, still not sure what happened though. Please check.

    Best regards,
    Mike

    December 3, 2017 at 10:25 pm #884435
    NiklasRaab

    Sorry but the issue is back! Think you have to find the real problem, this is a bug i thing!

    • This reply was modified 6 years, 11 months ago by NiklasRaab.
    December 3, 2017 at 11:49 pm #884463
    Mike

    Hi,
    Seems your issue is when using columns with “Equal height” setting and nesting columns inside these columns. This breaks the HTML div’s the closing div needed for Equal Height is missing. A workaround is to switch the last one to “Individual Height” setting.
    The dev team has a fix where we need to edit 3 files via FTP.
    Please include your FTP login in the Private Content area.

    Best regards,
    Mike

    December 4, 2017 at 12:18 pm #884606
    NiklasRaab

    Can you provide a instruction for editing these files, because we cannot serve out FTP Credentials. It is a policy our company. Hope you understand :D

    December 5, 2017 at 12:17 pm #884999
    Mike

    Hi,
    I can’t link to it directly, but I took a screenshot for you.
    Be sure to save a backup of the files, after the changes you will need to save the page again as “Individual Height”, the try setting “Equal height” and save.
    Please see screenshot in Private Content area
    Or you can use “Individual Height” for now until the next update.

    Best regards,
    Mike

    December 5, 2017 at 4:25 pm #885129
    NiklasRaab

    Sorry, but i cannot read the text on the image. Can you send me please the updated file not as image. I will not retype a whole file! Please send it as txt etc.

    Thank you for helping,

    Niklas

    December 6, 2017 at 3:04 am #885330
    Mike

    Hi,
    Upon closer looking, this patch has already been applied to v4.2
    I’m asking the team to take a look at your issue, thank you for your patience.

    Best regards,
    Mike

    December 6, 2017 at 3:40 pm #885615
    Günter

    Hi,

    Thank you for using Enfold.

    The problem you reported is a bug, that should be fixed with the next update.

    Meanwhile you have to update file enfold\config-templatebuilder\avia-template-builder\php\shortcode-helper.class.php.

    Please replace the complete content of this file with the RAW paste content of

    https://pastebin.com/AL0QLyjb

    This link is valid for one month. Make sure to make a copy of the original file to have a fallback and that you are using Enfold 4.2.
    Do not forget to clear browser and server cache after the update.

    Best regards,
    Günter

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