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  • #1124559

    Hy

    I hie the topic, that I have a space between the Header-Slider and the next sector:

    http://www.martin-duerrenmatt.ch/website/academy/

    Tried to change padding and inner/outer spaces, but no result.

    Would be nice to have some hints.

    Thx
    Gerd

    • This topic was modified 6 years, 5 months ago by gK1979.
    #1125162

    Hey Gerd,

    There seems to be no space between the heading slider and the next section, did you already fix it?
    If not, can you give us a screenshot on how it looks on your end?

    Best regards,
    Nikko

    #1125175

    Hy Nikko

    Thx for your answer.
    Sorry, my fault. I’m talking of mobile site (iPhoneX) on Landing Page.
    I would have screen shots, but can’t attach them.

    How would u like to have them?

    Regards
    Gerd

    #1125415

    Hi Gerd,

    Thanks and no need for screenshots since I can view them via responsive modes in a chrome web inspector.
    I tried to tweak it via web inspector however it doesn’t seem to work. Maybe there’s a setting in slider revolution for mobile that you can customize?
    Can you give us temporary admin access? so we can try to check on it further.
    Just post the login details in private content, so it’s only visible to us (moderators) and you (thread creator).

    Best regards,
    Nikko

    #1125636

    Hy Nikko

    thx for your answer.
    Please find the credentials in private.

    Regards
    Gerd

    #1126210

    Hi Gerd,

    I apologize for the delayed response.
    I tried to login in the page below (private content) however, there’s a popup window asking for Username and Password but can’t get through it even using the credentials you gave.

    Best regards,
    Nikko

    #1126212

    Hy Nikko

    Strange.
    I just reset the password.
    Pls find it in private.

    Thx

    #1126229

    Hi Gerd,

    Still the same. I can’t get pass through the popup window, see screenshot in private content.

    Best regards,
    Nikko

    #1126237

    Hi Nikko

    really strange.
    Just tried it with the credentials. On my side it is working.

    Any idea what can be changed?

    Thx

    #1126726

    Hi gK1979,

    I was able to bypass it when using vpn, I think you have some security stuff that prevents access from certain regions.
    I have installed a plugin called ‘Health Check & Troubleshooting’ and was able to test it using only default theme 2019 and only slider revolution is enabled and I get the same results, I tried to check for some settings but I also could not seem to get any positive results, can you try the help of Slider Revolution’s support? we do support the plugin with our theme but they know better than us when it comes to their plugin.

    Best regards,
    Nikko

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