Something strange appear

Hey jessy_websites,

If you have made modifications in the Enfold theme files, then you might have commented on some code or it could be a plugin that injects some scripts or styles.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi jessy_websites,

The plugin should generate a link that should allow us to login.
Since you provided the user and password, it should be enough, however I could not find the right login link, I tried the following (private content) but nothing works, can you give us the login page link instead?

Best regards,
Nikko

Hi Jessy,

Thanks for giving us admin access.
I have checked it and it surely comes from the child theme (tested it with plugins disabled through Healthcheck plugin).
Since Theme Editor is disabled on your backend, can you give us FTP Access? so we can check the child theme.

Best regards,
Nikko

Hi Jessy,

Thanks for giving us admin access and I apologize for the delayed response.
The // showing is in line 21 of your child theme’s header.php:

// <?php

I just removed it and the header displays properly :)

Best regards,
Nikko

Hi Jessy,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko