Viewing 5 posts - 1 through 5 (of 5 total)
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  • January 10, 2021 at 6:26 pm #1271385
    48Highrs

    On the following page, the first audio clip plays but none of he others play. https://www.48thhighlanders.ca/music/

    All of the audio files are in the same folder on the server. All of the files in the folder play when I open them on my computer. This page used to work fine.

    January 12, 2021 at 8:13 am #1271774
    48Highrs

    When can I get reply?

    January 15, 2021 at 1:15 pm #1272702
    Yigit

    Hi,

    I see that you are using Enfold 4.7.6.4 and WP 5.6 so I am guessing this issue might be jQuery related.
    Could you please install this plugin – https://wordpress.org/plugins/enable-jquery-migrate-helper/ and set jQuery version to legacy one in plugin settings and check if that helps?
    If it does not, please create temporary admin logins and post them here privately so we can look into it :)

    Regards,
    Yigit

    January 15, 2021 at 5:28 pm #1272789
    48Highrs

    I installed the login. Tried running the audio files in question. Then downgraded the jQuery and tested again. Some (but not all) of the audio files still do not work. Temporary login below.

    January 17, 2021 at 5:26 pm #1273099
    Victoria

    Hi 48Highrs,

    Best regards,
    Victoria

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