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Hello,
We created a website using enfold theme. When accessing the site from IPhone 6, when you click share button the buttons don’t work. They hang and don’t access the particular app or website.
We tried on Safari, IE, Google Chrome and the share buttons worked as expected. I tried on an IPad Air with iOS 9.2 and had no troubles. We tried on Samsung Galaxy S6 and they worked as expected as well. It’s just the IPhone 6.
Any suggestion would be helpful.
Thanks,
RobynHi VerticalMotion!
Thank you for using Enfold.
Are you referring to the blog share section? Where can we find the blog?
P.S: Good job on the site. :)
Regards,
IsmaelHere is an example of the blog.
And thank you for your comments.
Thank you,
RobynWe did more testing on the website.
We noticed on the iPhone 6, the button works if you click twice on the respective share button. If you click once, the popup appears, and the respective social button is highlighted. If the popup is clicked, the button is deselected (and you are taken nowhere).
Thank you,
Will
Hi!
try to deactivate all plugins, to check if one is causing this issue and let us know about your results. If that does not help send us admin access, so we can take a deeper look into it.
Are we allowed to deactivate all your plugins temporarily by ourselves as well for testing purposes?
Regards,
Andy
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