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Posts
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Hi there,
I am managing a site which I left a bit behid. Today I noticed on the homepage http://samolis.family/en/samolis-family/towards the end of the page I used to have 3 big social buttons which used to have 3 big circles with social links but now, there are oval buttons but you cannot see the buttons in the middle. See attached image.
Could you assist?
Also should safely upgrade WordPress Enfold 5.4 and Enfold 4.7.4?Thank you!
Same issue also herer http://samolis.family/en/musicians-samolis/dimitris-samolis/ even though I have social buttons on the backend see herethey do not show on the frontend
Hi,
Thank you for the screenshot and link, I see you are using v4.6.3.1 which had a known error, once you update to v4.7.3 the icons will show again.Best regards,
MikeHi Mike,
I had another issue. I updated Polylang and now I have an issue. I tried to edit a page and got a message and a link about debugging:
There has been a critical error on your website. Please check your site admin email inbox for instructions.
I had never this message before.
I was able to log in recovery mode and de active the plugin. Should I try to udpate or maybe first backup?Thank you!
Hi,
Is everything working correctly with Polylang deactivated? Perhaps try deleting Polylang and reinstalling.Best regards,
MikeHi Mike,
I stil have a debug message when I try to edit the page with the plugin deactivated Would there be any possibility I loose any pages if I unistal and reinstall the plugin? I got English and Greed version on each page.Thank you!
Hi,
I’m not sure if you will lose the translated pages if you delete the plugin in the plugin manager, I would delete the plugin directory via FTP or your webhost file manager and then upload the directory and files again via FTP or your webhost file manager and then activate your plugin again and check.Best regards,
MikeHi Mike,
They released again a new update which I did and at least it is not in recovery mode. But again I cannot edit pages
I might first backup and then maybe copy and paste all pages in a document just to be sure. Then I might uninstall and install again the plugin and then update to v4.6.3.1. Or should I try to update and this might help with the debug?Thank you!
Hi,
I believe you mean that you will update from v4.6.3.1 to v4.7.4
I’m not sure what your “critical error” was so it’s hard to say where the error is coming from, did you see a error message that gave you more info? Perhaps the server error log has more info?Best regards,
MikeNow I got this message: Waiting until scheduled time to retry because of errors. I am using the UpdraftPlus plugin.
I also noticed that the error message is not on all pages when that I trry to edit, just on some. The message is like thisi will start copying and pasting the pages just to be safe.
Hi,
I have updated both WordPress and Enfold but the debug problem insist when I try to edit some pages – not all. I am not sure if Polylang is still the issue, as there were another 2 updates since last time. Any ideas? Do you still think I should uninstall Polylang?Thank you!
I just went through all pages and found that the only page I cannot edit either from backend or frontent is just 1 page on the Greek vervsion http://samolis.family/el/%ce%bc%ce%bf%cf%85%cf%83%ce%b9%ce%ba%ce%bf%ce%af-%cf%83%ce%b1%ce%bc%cf%8c%ce%bb%ce%b7%ce%b4%ce%b5%cf%82/%ce%b3%cf%81%ce%b7%ce%b3%cf%8c%cf%81%ce%b7%cf%82-%cf%83%ce%b1%ce%bc%cf%8c%ce%bb%ce%b7%cf%82/.
All other pages are ok.
Strange?Hi,
That is strange, is this page the original that Polylang used to create the other languages with, or is this the page Polylang created? Can you recreate the page in Greek manually so it is editable?
Please include an admin login in the Private Content area so we can investigate further.Best regards,
MikeHi MIke,
I rercreated the pages in both English & Greek and fixed all the links. All looks to be working fine, however I just tried agan to create a backup (UpdraftPlus – free version) and I am still recieving the message “Waiting until scheduled time to retry because of errors”.I just googled and found out that I had to dea activate and re activate settings.
All seems to be working now. Just will double check that all is good with the wesite!Hi,
It sounds like you have this sorted out now, except the UpdraftPlus error, which I assume is about UpdraftPlus trying to start a cron job and work in the background. Searching Google led to this answer & many othersBest regards,
Mike
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