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  • October 8, 2015 at 12:30 am #515515
    morbloger

    Hello there,

    I have installed the wp-mail-smtp, and configured it to use third party email service, test was successful (The From email is set to the third party email service account, otherwise, couldn’t pass the test), but I am still not able to receive any emails from the contact form.

    Tried adding the two lines of codes you provided on your site to the function.php, then it worked fine..Not sure it’s a server problem, third party email provider or the contact form problem. thanks

    October 9, 2015 at 9:19 am #516249
    Ismael

    Hey morbloger!

    Thank you for using Enfold.

    The theme’s contact form is using the default wp_mail or mail function so there’s nothing extra ordinary with the way the contact form send emails. Please consult with your hosting provider and make sure that these following requirements are met:

    https://codex.wordpress.org/Function_Reference/wp_mail#Notes

    And for more troubleshooting tips, please refer to this link:

    http://www.butlerblog.com/2013/09/24/troubleshooting-the-wp_mail-function/

    Check the “What are your host’s email policies?” section.

    Regards,
    Ismael

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