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  • December 6, 2015 at 6:37 pm #547640
    shefna

    I have scrolling problem. The website keeps moving up and down constantly and is not fixing in normal ways.

    December 7, 2015 at 5:26 pm #548146
    Elliott

    Hi shefna!

    It looks fine on my end. Are you referring to the parallax? Is there a certain link your clicking that is not working?

    Cheers!
    Elliott

    December 7, 2015 at 5:29 pm #548149
    shefna

    Hi Elliott,

    The website page is not at one place it keeps moving up and down slightly..and is irritating..Just click on any page in the menu bar (process, voice over demo, etc) and wait for a while. Few of my clients have noticed this.

    December 8, 2015 at 2:01 am #548460
    Elliott

    Hi!

    I see it now. It only happens when all of the images are finished loading for me (which takes a while for your site).

    Let’s try the following.

    1. Deactivate all plugins and clear your cache.

    2. Completely delete Enfold from your WordPress theme directory before downloading + uploading a fresh copy from themeforest.

    If you still have problems after doing the above two steps then send us a WordPress login and we’ll take a closer look.

    Cheers!
    Elliott

    December 8, 2015 at 11:21 am #548639
    shefna

    Hi Elliott,

    We tried both the steps mentioned, but still the problem is there. Details below.

    Thanks

    December 12, 2015 at 6:10 am #551391
    shefna

    Hi Elliott,

    Did you get chance to have a look at the problem?

    December 15, 2015 at 3:43 am #552764
    Elliott

    Hey!

    Go ahead and update Enfold to the latest version, 3.4.6, and let us know when your done.

    Regards,
    Elliott

    December 20, 2015 at 2:25 pm #555590
    shefna

    Hi Elliott,

    I have updated the latest version of Enfold. Still the issue is not solved..I’m having same problem. Please help..It has been approx 2 months we are working on this and cannot solve.

    December 26, 2015 at 6:25 pm #557459
    Andy

    Hey!

    this is caused because of you testimonial slider, which changes it’s height (because it’s content is changing). You can define a fix height by using this code in Quick CSS field:

    .avia-testimonial-wrapper.avia-slider-testimonials.avia-slider-2-testimonials.avia_animate_when_almost_visible.av-large-testimonial-slider.avia_start_animation {
height: 445px;
}

    Adjust it as needed.

    Cheers!
    Andy

    December 29, 2015 at 3:27 am #557963
    shefna

    Thanks Andy, issue solved! Happy Holidays!

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