Smileys Not Working - Support | Kriesi.at

Viewing 14 posts - 1 through 14 (of 14 total)

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Posts
January 2, 2014 at 5:36 pm #204542

jvines
Participant

I have checked that the correct box is tickied in “Writing” but still my ‘text’ smileys are not converted to an image. I have left a space before and after the smiley but still nothing…

Thanks

January 2, 2014 at 6:06 pm #204566

Josue
Inactive Moderator

Hey jvines!

I performed a test on my local installation in they are working with Enfold, can you post a link to your website?

Regards,
Josue

January 2, 2014 at 6:29 pm #204578

jvines
Participant

Hi Josue

the website is http://www.vinesdrive.com

the page the the attempted smiley on is http://www.vinesdrive.com/about (at the bottom)

Thanks

January 2, 2014 at 6:36 pm #204581

Josue
Inactive Moderator

Hi!

Please switch back to the Default WP theme so we can discard if the issue is caused by the theme or not.

Regards,
Josue

January 2, 2014 at 6:44 pm #204584

jvines
Participant

How do i do that?

Sorry for the probably obvious question..

January 2, 2014 at 6:45 pm #204586

Josue
Inactive Moderator

Go to Appearance > Themes and activate the WP theme (it should be called twenty three or twenty twelve), once you done that, go back to your page and check if the smileys appear or not.

Regards,
Josue

January 2, 2014 at 6:53 pm #204591

jvines
Participant

No the smiley still didn’t appear

Jason

January 2, 2014 at 6:56 pm #204594

Josue
Inactive Moderator

Hi,

Can you create an administrator account and post it here as a private reply?

Regards,
Josue

January 2, 2014 at 7:14 pm #204606

jvines
Participant

This reply has been marked as private.

January 2, 2014 at 7:19 pm #204613

jvines
Participant

how do i create an administrator account?

January 2, 2014 at 7:19 pm #204616

Josue
Inactive Moderator

Hi!

Create a new User (Users > Add New), fill it with some info and set it as an Administrator, then put the login info here as a private reply.

Cheers!
Josue

January 2, 2014 at 7:33 pm #204634

jvines
Participant

This reply has been marked as private.

January 2, 2014 at 7:59 pm #204654

Josue
Inactive Moderator

Hi!

Smileys are working, just don’t put them inside of a p or span tag, please take a look:

http://www.vinesdrive.com/about/
http://www.vinesdrive.com/test/

Regards,
Josue

January 2, 2014 at 10:37 pm #204713

jvines
Participant

Brilliant – thanks again
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