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AuthorPosts
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July 28, 2023 at 11:00 am #1414737
Dear Support,
I have a problem, could you please help me with it?
This page is a slider revolution theme without any additional change (in the private content).
In smaller screen under 800px width there is a blank sidebar like thing on the right.
I tried to solve it with the slider revolution support, they asked me to change the theme to a default and it is working well there.
I switched back and also installed Enfold child theme, but the problem is still there.
Could you please help me to solve the problem?
ThanksJuly 28, 2023 at 6:54 pm #1414771Hey ndszamoca,
I’m not sure that I can see the problem on the page you linked to, could you post a screenshot highlighting it please?
Best regards,
RikardJuly 31, 2023 at 10:07 am #1415004This reply has been marked as private.July 31, 2023 at 10:57 am #1415012Hi,
Thanks for the screenshot, I can’t reproduce those results on my end though. In which browser are you seeing the result shown in your screenshot?
Best regards,
RikardJuly 31, 2023 at 12:12 pm #1415027This reply has been marked as private.July 31, 2023 at 2:53 pm #1415044Hey Szami,
It looks like adding the following code to the Quick CSS field in Enfold theme options > General Styling tab would fix this issue:
rs-module-wrap, rs-module { width: 100% !important; }
Are you able to reproduce this issue when you use the Slider Revolution element in Advanced Layout Builder under the Plugin Additions tab?
Regards,
YigitJuly 31, 2023 at 3:14 pm #1415048This reply has been marked as private.July 31, 2023 at 3:49 pm #1415056This reply has been marked as private.August 1, 2023 at 3:40 pm #1415161This reply has been marked as private.August 2, 2023 at 1:37 pm #1415248Hi Szami,
I’m sorry for the late response.
Please create temporary admin logins and share them with us in the private content field so we can look into it.
Best regards,
YigitAugust 2, 2023 at 2:20 pm #1415255This reply has been marked as private.August 3, 2023 at 12:46 pm #1415329Hi Szami,
Thanks for the information.
I created a password-protected test page (link in the private content field), added sliders using the Slider Revolution element in ALB > Plugin Additions (https://i.imgur.com/tbSGLQk.png), and hid the header and footer on this page. I cannot reproduce the issue on this page.
Please review your website and let us know if you have any questions.
Best regards,
YigitAugust 3, 2023 at 4:39 pm #1415348Hi Yigit!
As far as I see the difference between my pages and what you made is that you switched of the “Blank template” at the right sidebar at the slider revolution part.
I’m curious why it is a problem here and why it is working well on other sites with the same theme+plugin and same settings.Thanks!
SzamiAugust 6, 2023 at 10:36 pm #1415668Hi,
Glad to hear that Yigit was able to help, it would be difficult to say why this is so, certainly there must be something different between the sites.
Nonetheless shall we close this thread then?Best regards,
MikeAugust 7, 2023 at 11:37 am #1415697This reply has been marked as private.August 7, 2023 at 11:43 am #1415698Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike -
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