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  • #1419771

    Hello – experiencing tiny type (despite settings) on selected slides. look at the last few slides (use the left arrow to jump there). why is this happening? just started. thanks for your help.

    #1419806

    Hey charger70,

    Thank you for the inquiry.

    The text seems to be consistent on our end. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    #1419893
    This reply has been marked as private.
    #1419989

    Hi,

    Thank you for the screenshot.

    Looks like the caption title of the other slides have different configuration. Please edit the slider item, then look for the Styling > Font Sizes settings.

    Best regards,
    Ismael

    #1420023
    This reply has been marked as private.
    #1420026
    This reply has been marked as private.
    #1420133

    Hi,
    Thank you for your patience and the link to your site, I cloned your last slider item and saw the font size error on the frontend, it looks like the css for the slide was not added to the style for some reason, if you add this css to your Enfold Theme Options ▸ General Styling ▸ Quick CSS field it will correct this if you want to add more slides:

    #top #wrap_all .avia-slideshow .av-slideshow-caption .avia-caption-title {
        font-size: 36px;
    }
    #top .avia-slideshow .avia-caption-content p {
        font-size: 20px;
    }

    I didn’t add this and I removed the cloned slide I created.
    I don’t know why this has occurred, I tried looking at your Enfold Theme Options ▸ Performance settings and your plugins, etc but didn’t find a cause.
    I created a test page on my site with 10 slides and your layout and font sizes and they all worked correctly. So you could try using this css for now and if you find any other issues in the future perhaps they will also point to a cause for this.
    Or you could try disabling all of your plugins. If that resolves the issue, reactivate each one individually until you find the cause.
    Perhaps your server is also caching, so try clearing your server cache and if it is using object-oriented cache such as Memcached, Redis, Varnish, Litespeed, etc try disabling it to see if this helps. Otherwise if you don’t have any other issues I would try using the css for now.

    Best regards,
    Mike

    #1420138
    This reply has been marked as private.
    #1420141

    Hi,
    Glad that this helped, we will go ahead and close this then, but please create a new thread if you have any further questions and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 9 posts - 1 through 9 (of 9 total)
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