Viewing 23 posts - 1 through 23 (of 23 total)
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    Posts
  • August 27, 2019 at 3:32 pm #1131341
    comelen

    Hi,

    I have a very slow website. I know I need to work on Images optimization, but besides this, there is something wrong with the way website loads. When you click on anything, first you see a white loading screen, then website appears for a second, then loads again.

    August 27, 2019 at 5:07 pm #1131378
    Jordan Shannon

    Hey comelen,

    Have you tried disabling all active plugins to see if the issue resolves?

    Best regards,
    Jordan Shannon

    August 27, 2019 at 6:09 pm #1131414
    comelen

    yes I did. the google speed score moved from 18 to 22. I turned off ALL pluggings except woocommerce.
    I hope you can advise

    Thank you

    August 29, 2019 at 9:56 pm #1132097
    Basilis

    Hi,

    Can we do edits over the online site?
    Also where are you hosted? The first byte takes ages.

    Best regards,
    Basilis

    August 30, 2019 at 2:50 pm #1132314
    comelen

    Hi,
    Yes, you can, if your changes will help. but do not brake it) its working, live and we need it :)) and please let me know what changes was done.

    We chamged hosting from godaddy to siteground on purpose for better speed.

    September 3, 2019 at 2:40 pm #1133395
    comelen

    Hi Basilis!
    Do you have any updates on this?

    September 3, 2019 at 8:24 pm #1133534
    Basilis

    Hi,

    From the metrics through web.dev it seems to be an issue on the server speed and not from the theme optim

    Best regards,
    Basilis

    September 3, 2019 at 11:12 pm #1133566
    comelen

    Thank you. I have contacted them, they enabled 3 levels of cache and said all is good on their side.

    I was also trying to update the theme and got the error: An error occurred while updating Enfold: Download failed. Forbidden

    Could you please advise?

    Thank you

    September 4, 2019 at 2:04 pm #1133844
    Rikard

    Hi,

    I tried updating your theme through the backend and it seems to have worked fine, it’s now running 4.6. Please review your site.

    Best regards,
    Rikard

    September 4, 2019 at 3:49 pm #1133892
    comelen

    Thank you! It works.

    Could you please help me move the breadcrumbs to the left side? When i am on the product page I want the text “you are here home/…./…./” to be started on the left.

    Thanks

    September 4, 2019 at 7:33 pm #1134041
    comelen

    Also, Why there is no instagram option in social media icons ???

    September 5, 2019 at 6:07 am #1134203
    Rikard

    Hi,

    Let’s stick to one problem at a time. Please try this in Quick CSS to align your breadcrumbs to the left:

    .title_container .breadcrumb {
    right: auto;
}

    Best regards,
    Rikard

    September 5, 2019 at 4:39 pm #1134492
    comelen

    Thank you. I added, but it didn’t work… (

    September 5, 2019 at 4:53 pm #1134499
    Jordan Shannon

    Hi,

    Did you add the code to the very top of quick css so it runs first? Also, clear the cache a few times over.

    Best regards,
    Jordan Shannon

    September 8, 2019 at 11:35 pm #1135756
    comelen

    Thank you ! it worked!

    September 8, 2019 at 11:38 pm #1135757
    comelen

    So I still have a question about the Instagram icon. Why there is no option to share in Instagram?

    My second question is about pictures. The theme saves 12 versions of one picture if I upload it via media/ Do we really need all 12 versions?
    My settings in WordPress doesn’t allow WordPress to save additional sizes, so all 12 should be saved by the theme. If I make changes in the theme not to save all size variations, then with the next theme update I will lose my changes?

    September 9, 2019 at 2:14 pm #1136011
    Victoria

    Hi comelen,

    Please have a look at these articles:

    4 Key WordPress Image Optimization Tips

    How to Prevent WordPress from Generating Image Sizes

    Best regards,
    Victoria

    September 9, 2019 at 2:45 pm #1136037
    comelen

    Thank you for the articles. this is excatly what I have done long time ago:
    Login To Your WP Dashboard.
    Go to Settings and then, Media.
    Here you will find 3 various image sizes: thumbnail, medium, large. Decide which image sizes you won’t be using and then set those sizes to 0.
    Update and save your new settings.

    And this is what I was talking about in my question. even having set those sizes to 0 wordpress (or I guess it is the theme) generates many images.
    Should I worry about those images taking space on my server? do they slow down my site?

    September 11, 2019 at 2:56 pm #1137064
    Ismael

    Hi,

    Should I worry about those images taking space on my server? do they slow down my site?

    They will not slow down the site but they will take space in your disk. If you have a hosting plan with unlimited disk space like most shared hosting have, then you shouldn’t be worrying about those thumbnails. Are you on a shared hosting?

    Best regards,
    Ismael

    September 20, 2019 at 10:17 pm #1140356
    comelen

    Thank you for all the answers.

    Could anyone help me to understand why the website load two times? When I click on anything – it opens a page, you can already see the pictures, then you can see again the white page and it spins again. It is a theme related problem?

    Thank you

    September 22, 2019 at 7:40 pm #1140717
    Victoria

    Hi comelen,

    Please make a small screencast of the issue. I cannot seem to reproduce it on my end.

    Best regards,
    Victoria

    September 23, 2019 at 6:25 pm #1141081
    comelen

    Hi,
    Here is the video of the problem. https://www.screencast.com/t/Eqn3OfK42HA4

    I noticed that the website loads twice when you click on a product to go to the product page. So go to shop page and then when you click on any product, you can see how the page blinks. I hope you can help me with an easy solution )

    Thank you

    September 25, 2019 at 2:00 pm #1141813
    Ismael

    Hi,

    Thank you for the update.

    We can’t reproduce the issue on our end. We went to the “Rash Guard” section, clicked one of the items and the page loaded as expected without blinking or anything.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

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