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  • #418662

    Hi, I’d like to congratulate you on an amazing theme which I use as my main solution now. I’m looking for some help with the speed at which the site loads on first open. Unfortunately this problem is intermittent so recreating it is nigh on impossible.

    Take a look at http://www.edisontechnical.co.uk/ and see if the site loads ok for you. I just tried and it’s fine at the moment.

    The problem is intermittent so my first thought was to check with the host but they are reporting their systems are running fine and at full speed. They looked at the logs and noticed that some of the elements within the theme were missing which could have been causing the slow load because the theme was looking for them. Here’s what they sent to me (see private content)

    I’ve emptied cache and retried but the problem is still there. Can you advise please? It’s driving my client mad and it’s reflecting badly on me now so I need to find a solution pretty quickly.

    Hope you can help

    Nath

    #419508

    Hi nathancole!

    It’s loading good for me. The errors you provided seem to be related to a plugin. Try deactivating them all to see if the problem pops up again.

    Cheers!
    Elliott

    #419510

    OK, cheers Elliott. It’s intermittent so I’m not surprised that it loaded fine for you.
    I’ll see if I can do some digging with the plugins but I really appreciate your help with the guidance to the root of the problem.

    Nath

    #419751

    Hi!

    Did you find a solution to your problem?

    Cheers!
    Rikard

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