Viewing 10 posts - 1 through 10 (of 10 total)
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  • June 26, 2015 at 2:46 pm #464988
    paulchiao

    we have a slideshare http://www.slideshare.net/ on our website page
    http://www.enkonn-lighting.com/catalogue-download/

    but why it can not open to make it full screen

    June 27, 2015 at 4:55 am #465184
    paulchiao

    who can help us?

    June 29, 2015 at 4:11 am #465606
    Rikard

    Hi!

    Our support for third party plugins is limited, could you try to contact the plugin author please? If you have no luck in that then please provide us with a temporary admin login and we’ll have a closer look. You can post the details in the Private Content sections of your reply.

    Regards,
    Rikard

    June 29, 2015 at 4:34 am #465615
    paulchiao

    thanks i have already contact with LinkedIN for the slidershare

    June 29, 2015 at 4:34 am #465616
    paulchiao

    and will update to you if i need your support

    June 29, 2015 at 6:10 am #465635
    Basilis

    Hey!

    Let us know if we can help with anything else. I will close the topic here and feel free to open a new one!

    Regards,
    Basilis

    June 29, 2015 at 4:02 pm #465909
    paulchiao

    we have a slideshare http://www.slideshare.net/ on our website page

    http://www.enkonn-lighting.com/catalogue-download/

    but why it can not open to make it full screen

    Slideshare says

    I’m sorry to hear that the full screen icon is not working. Can you please remove the presentation from the page and then re-add them? It appears that the page is restricting the access to full page.

    So you can enfold team have me to check this ? refer to the admin informaton below

    July 1, 2015 at 9:54 am #466865
    Andy

    Hi!

    I am sorry, we can’t provide support for any 3rd party plugins. The only thing you could try is to deactivate all other plugins, to see if one is interfering. If that’s not working for you, then you would need to ask slideshare support how to make it work with Enfold theme.

    You can make a feature request for Enfold here: kriesi.at/support/enfold-feature-requests/

    Cheers!
    Andy

    July 1, 2015 at 12:35 pm #466931
    paulchiao

    but Rikard said he will help us to take look at it @Rikard

    July 2, 2015 at 12:02 pm #467425
    Ismael

    Hi!

    I checked the page and the “View Fullscreen” toggle is working. On what browser are you testing this? I’m sorry but we don’t provide support for third party plugins as stated on our support policy but when we do, it is only to a limited extent.

    Cheers!
    Ismael

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