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  • #1492684

    Since the last update (7.1.3), the slides in LayerSlider won’t open on our English website. I just get a spinner thing.

    I have multiple “beta” English websites that I updated and they all have the same issue, even though there are no new plugins on those.

    Only one plug-in (Fluent Forms) has been added to the production website. I did try disabling that plug-in and there was no change.

    In contrast, the French website is also updated to 7.1.3 and the LayerSlider works fine there and on all the French beta versions.

    #1493488

    Hey beverlystone,
    Thanks for your patience, when I check your English site the LayerSlider links seem to for for me:
    fGhIhox.md.png

    Best regards,
    Mike

    #1493490

    Sorry but that isn’t the issue. I can’t edit any slides. The slide editor won’t open. Also, I would prefer that image not be public.

    • This reply was modified 2 weeks, 2 days ago by beverlystone.
    #1493493

    Hi,
    OK thanks, when I disable all of your plugins the LayerSlider editor loads, please check and disable all, the enable one at a time to find the error. I see no errors in your console log. Please also note that you don’t need the plugin: Classic Editor this is a setting in the theme panel, I set it for you & disabled the plugin, but that is not the cause, so it is another plugin causing the error.

    Best regards,
    Mike

    #1493495

    Thank you.

    • This reply was modified 2 weeks, 2 days ago by beverlystone. Reason: Tiny addition
    • This reply was modified 2 weeks, 2 days ago by beverlystone. Reason: Comment no longer needed
    #1493497

    I just tested this. It’s the Fluent Form/Fluent Form PRO plug-in. Do you know if an updated version of LayerSlider will eliminate this issue?

    #1493507

    Hi,
    Glad that you found the plugin causing the error. I don’t see anything in the LayerSlider release log suggesting that they know about this issue, I also don’t find any info about an error from Fluent Form abount this. Perhaps if you have a Fluent Form Pro license you could contact Fluent Form. Perhaps they know about this but it’s not publicly shared yet.

    Best regards,
    Mike

    #1493508

    Yes, good idea and thank you! In the interim, I can briefly deactivate it if I need to make a change to a slide.

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