Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #1340758

    We think there might be a bug following a recent update. We are using the ‘To Travel is to Live’ (https://kriesi.at/themes/enfold-travel/) demo. The site was built back in the autumn with sliders on the Welcome page. The welcome page broke after a recent update (possibly Dec. 17th 2021 – Version 4.8.8.1). This is the change go for that particular update – https://kriesi.at/documentation/enfold/changelog/. We tried to reinstate the sliders, but when we do no pictures appear, there is just a gap where the slider should be. We have tried different sliders including Easy Slider, Full Width Easy Slider and Accordion Slider. The same problem occurs whichever one we try. We have tried deactivating all the plugins and that didn’t make any difference. We have read the help files and the threads in the support, but haven’t found anything.

    #1340853

    Hey envatobunny,

    Thank you for the inquiry.

    Did you replace the slider with a color section? We were not able to access the site because it is asking for a 2-factor authentication.

    Please create a test page containing the slider issue so that we can check it. For the meantime, please temporarily disable the Enfold > Performance > File Compression settings and the cache plugin so that we can rule out any caching issue.

    Best regards,
    Ismael

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.