Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 11, 2015 at 10:20 pm #486212
    cidcreative

    Hi.

    I moved my developer WP site (Enfold), see info in private content area.

    I am using the same hosting company. They did a cPanel restore for me. All went well except for the sliders. Though they appear on the desktop version, the slides are not populating on my iPhone. the TEXT from the sliders is populating, just not the images. I exported the sliders before the migration and imported them sliders after I discovered this problem, thinking that would work, but with no luck.

    I followed the instructions and also made sure my Global settings were set to use relative URLs.

    Two pages are involved. Can you please tell me what to do?

    August 12, 2015 at 12:04 am #486242
    Basilis

    Hey cidcreative!

    You can contact one of our Customization Contractors, who will help you out with the process.
    http://kriesi.at/contact/customization

    Let us know if we could do anything else, regarding our theme

    Regards,
    Basilis

    August 12, 2015 at 12:14 am #486247
    cidcreative

    But, I should not have to pay 200.00 to 600.00 just to fix a slider. It was a simple migration.

    August 12, 2015 at 12:46 pm #486469
    Yigit

    Hi!

    Can you please try re-updating the theme via FTP and overwrite all files – http://kriesi.at/documentation/enfold/updating-your-theme-files/
    Also, please deactivate all active plugins and check if that helps.

    Cheers!
    Yigit

    August 14, 2015 at 2:49 pm #487779
    cidcreative

    For some reason, the day after I sent this to you, the sliders finally fixed themselves. Have no idea how it did that, but it looks good now.

    August 15, 2015 at 6:36 am #488122
    Rikard

    Hey,

    It was most likely caching, glad you got it fixed :-)

    Thanks,
    Rikard

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Viewing 6 posts - 1 through 6 (of 6 total)
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