Slider on homepage not working - Support | Kriesi.at

Viewing 8 posts - 1 through 8 (of 8 total)

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June 5, 2015 at 4:07 pm #455146

Jason Westbrook
Participant

hello i cant seem to get the images to show up on the homepage. I have the latest theme loaded via ftp. everything seems to be working fine accept the full screen and full width slider on the homepage. please help. thanks!

http://missiondemos.com/HarvestRidge/

June 6, 2015 at 5:53 am #455377
Rikard
Keymaster
Hi Jason!

Don’t know what’s going wrong there, could you try to overwrite your theme files with a fresh copy from your Themeforest via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Edit: you could also try to recreate the page to see if that helps.

Cheers!
Rikard
- This reply was modified 10 years, 5 months ago by Rikard.
June 7, 2015 at 9:37 pm #455664

Jason Westbrook
Participant

I did that with no success..any other ideas?

June 8, 2015 at 10:33 am #455908

Rikard
Keymaster

Hi!

Could you try to recreate the page to see if it works better then?

Best regards,
Rikard

June 8, 2015 at 4:26 pm #456171

Jason Westbrook
Participant

I tried adding a new page called “welcome” then I added the “Full Screen Slider” and it seems to be an issue isolated to that only. Still no luck. :(

http://missiondemos.com/HarvestRidge/welcome/

June 8, 2015 at 4:35 pm #456175

Yigit
Keymaster

Hey!

Can you please try de-activating all active plugins and check if that helps? There are bunch of JS errors in console

Best regards,
Yigit

June 8, 2015 at 4:38 pm #456180

Jason Westbrook
Participant

All plugins are deactivated. still nothing.

June 9, 2015 at 5:34 am #456431

Rikard
Keymaster

Hey!

There are a lot of errors when loading the site, this one might be worth looking into:

http://missiondemos.com/HarvestRidge/wp-content/themes/EXPRESS/style.css Failed to load resource: the server responded with a status of 403 (Forbidden)

If all resources are not loading it’s the likely cause of the problem. Could you check the permissions of the file in question?

Best regards,
Rikard
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