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  • September 23, 2016 at 3:20 pm #690815
    SteveClark1950

    Hi,

    I’ve tried every setting combination available under Slider Settings > Videos without success.
    I’ve tried “While Playing”, “Permanently”; auto play video on and off.

    No matter what the settings, my video starts to play, and the slider changes while it is playing which is NOT what I want.

    How can I correct this? Please be specific in your instructions back to me.

    Thanks

    September 27, 2016 at 1:08 pm #692213
    Andy

    Hey SteveClark1950,

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    If that does not help, feel free to reply here and we will take a closer look at the issue.

    Update your WordPress as well.

    Best regards,
    Andy

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