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  • #934786

    Hello Dear Developers,
    I have reported this issue before and I am still trying to resolve it.

    Our Website has a LayerSlider at the top which features a play button on the first slide. The button opens a youtube video in lightbox using rel=prettyPhoto. However, the button is faulty and seems to disappear randomly for reasons unbeknownst to me.

    Reproducing this bug:
    1. Visit URL below. The slider shows a play button on the first slide. Clicking on it will open a lightbox youtube video.
    2. Refresh the site.
    3. The slider shows up without a playbutton. The text is still clickable and will open the same lightbox (I did this as a temporary solution)

    Temporary fix:
    1. While slider is faulty:
    2. Go to LayerSlider options backend.
    3. Hit save changes.
    4. Go back to URL to find Slider works with play buttons.
    5. Bug can be reproduced as described above.

    I know this bug is hard to understand, but we are experiencing this on multiple systems and it needs to be resolved.
    Thanks in advance.
    Franz

    #935049

    Hey Picfinity,

    Thank you fro reporting that to us.
    We will do let our developers know about that problem and will try to identify if it is something that we have to report also at the LayerSlider team.

    We appreciate for your patience and for letting us know.

    Best regards,
    Basilis

    #939349

    Im happy to say that updating the theme has fixed this error.

    #939390

    Hi,

    Glad you figured it out :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

Viewing 4 posts - 1 through 4 (of 4 total)
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