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  • #893119

    I’ve got a slider in the about section of this page: http://shanetucker.com/#about
    It won’t slide and I can’t figure out how to change the text color on that slider.

    Also, if you click on any of those blog posts, it takes two clicks of the back arrow to get back to the previous page. It should take one click. What is the issue?

    #893141

    Hey satucker,

    Please, provide me your WP credentials.

    Best regards,
    John Torvik

    #893268
    This reply has been marked as private.
    #893418

    Hi satucker,

    This seems to be the line with the error, an attempt to set the property on the non existent object.
    ga.src = (‘https:’ == document.location.protocol ? ‘https://’ : ‘http://’) + ‘stats.g.doubleclick.net/dc.js’;

    Best regards,
    Victoria

    #893422

    Thanks Victoria, I appreciate your help… just not sure what to do with it or which of the 3 questions this addresses?
    Could you give me more info or some next steps?

    #894235

    Hi satucker,

    How are you adding the Google Analytics code?

    Best regards,
    Victoria

    #894272

    It was added to the google services section of enfold but I also have an analytics plugin so it may have added some code too.

    #894371

    Hi satucker,

    Please double-check the code with the documentation.

    Best regards,
    Victoria

    #894376

    The analytics code? What documentation?

    #894386

    In case it matters, I recopied the code and applied it to the google services section.

    #894392

    I also disabled Jetpack (the plugin that is also pulling analytics) and have not had any luck.

    Its reactivated now.

    #894475

    Hi satucker,

    The error is gone and the slider is working.
    Could you please clear the cache, check again and get back to us.

    Best regards,
    Victoria

    #894516

    The slider does not seem to be working for me. To be clear its the second slider on the page: http://shanetucker.com/#about
    My other questions were how do I change the text color of just those entries on the home page? I’d like the titles to be white.
    And last, I’m unclear why it takes two clicks to get back to the previous page if you are on on one of the blog posts.

    Thanks.

    #894807

    Hi satucker,

    This is the slider we are talking about, right?
    Image 2018-01-08 at 17.49.50.png
    Do you mean you want the text white here?
    Image 2018-01-08 at 17.50.37.png

    Best regards,
    Victoria

    #894864

    There is a slider below teh one you showed. The one you showed has always worked. The image that you have shown for white text is the correct text that I want to be white but that is also set up as a slider that does not work.

    I’m additionally hoping to figure out how i can fix the issue of my site taking to many clicks to navigate back and forth in my browser.

    #895987

    Hi,

    There is a slider below teh one you showed.

    Are you referring to the Post Slider? The column is set to 5 as well as the entry number, that’s why it’s not “sliding”. You have to increase the entry number.

    Best regards,
    Ismael

    #896223

    Thanks I have adjusted the slider. thats embarrassing.
    Can you help me change the text to white in that section?
    Also, still hoping to learn why my site is taking multiple clicks to navigate forward/backward in a browser.
    Thanks.

    #896353

    Hi,

    Add this to quick css:

    h3.slide-entry-title.entry-title a{
    color:#fff!important;
    }

    Best regards,
    Jordan Shannon

    #896410

    Also, still hoping to learn why my site is taking multiple clicks to navigate forward/backward in a browser.
    Thanks.

    #896800

    Hi,

    I’m sorry but I’m not really sure what that means. I can navigate accross the site properly without having to click more than once.

    Best regards,
    Ismael

    #896842

    If you open the home page and scroll down to the about me section you’ll see links to video blog posts (the ones that would not rotate before). Once you click on one of those posts you can’t get back to the home page without clicking the back button multiple times.

    #897318

    Hi,

    I’m sorry but I can’t reproduce the issue on Windows 7, Chrome browser. What is your OS and browser?

    Best regards,
    Ismael

    #897350

    OSX – Chrome

    #897791

    Hi,

    Alright. I’ll ask the rest of the support team to check it. The navigation works well on Chrome, Firefox Windows 7/8. If possible, please provide a screencast so that we can see the issue.

    Best regards,
    Ismael

    #897818

    https://www.dropbox.com/s/3cr0795uh286ixu/double%20click%20to%20go%20back.mov?dl=0

    No audio with this but I can’t get back to my home page without 2 or 3 clicks.

    #897851

    Hey!
    The back button in Chrome on my Mac is working fine. Could you please clear the cache, check again and get back to us. And also check the extensions that are installed in your Chrome, they cause trouble sometimes, I hade to uninstall even very useful once, since there were errors in their code and it was really annoying.

    Here is my screencapture.

    If you need further assistance please let us know.
    Regards,
    Victoria

    • This reply was modified 6 years, 11 months ago by Victoria.
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