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  • November 9, 2015 at 6:45 am #532378
    Hoang Truong

    Dear Sir/Madam,

    I have search all the threads but it could not help so I ask for you help. My enfold web is facing following issues:
    – Sliders does not appear.
    – Accordion does not work.
    – Mobile version does not show menu.
    – Galery does not well appear.

    We have noticed that we are using the latest version of Enfold and WordPress. However, if we update the theme Enfold again, it works well. And just about 3 days later, it come back with the same issue, and if we replace theme by the theme with the same version just newly downloaded from your place, it work well again, and go malfuntioned again after 3 days, without any interfered from us.

    Could you please help us how to do with this? our web is http://mekongtrails.com

    Thanks,
    Hoang

    November 9, 2015 at 4:54 pm #532736
    Elliott

    Hi Hoang!

    It looks like your using Enfold 3.3.2. Go ahead and completely delete Enfold from your WordPress theme directory before downloading + uploading a fresh copy from themeforest. You should be using version 3.4.1 after doing this.

    Also be sure to deactivate all plugins and clear your cache while testing.

    Best regards,
    Elliott

    November 9, 2015 at 6:09 pm #532805
    Hoang Truong

    Thanks Elliott. It works after trying yours, the 3.4.1. Thanks. Hoang

    November 10, 2015 at 11:27 am #533152
    Rikard

    Hi,

    Great, glad you got it fixed :-)

    Best regards,
    Rikard

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