Ich habe eine Kundenwebsite vor kurzem aktualisiert (WordPress, Enfold-Theme), nun wird die Slide-Show ab einer Browserbreite kleiner 495 Pixel nicht mehr angezeigt. Dies betrifft vor allem Smartphones und Tablets, aber auch Desktop-Browser (z.B. Firefox kleiner 495 Pixel). Woran kann das liegen? Die WordPress-Version ist Version 5.5., das Enfold-Theme Version 4.7.6.3, PHP Version 7.3.21.
Ich habe keine Einstellungen in der Slideshow gemacht, daß diese auf mobilen Geräten nicht angezeigt werden soll.
Hallo kleinemann,
I can’t see the problem when using the Chrome emulator, but I can see the problem on an actual Android device though, but I’m not sure why. Do you have any lazy loading active on the site? If so then please try to deactivate that. If that is not the problem then please post admin login details in private so that we can have a closer look.
LG,
Rikard
Hallo Rikard,
no – there’s no lazy loading active (so far as I know).
Everything went well until I did the update. Please have a closer look…
Greetings,
kleinemann
Hallo Rikard,
have you or someone else been able to have a closer look to the problem?
I posted the admin login in my last reply.
Thank you.
Hi,
Sorry for the late reply!
Issue was related to “remove_enfold_image_sizes” function you have in functions.php file of your child theme and Enfold theme options > Performance > Responsive Images option.
Basically theme was looking for responsive version of the image but since regeneration of those images are disabled in functions.php file, it was returning 404 error.
I went to Enfold theme options > Performance and disabled “Responsive Images” option and that helped.
Please review your website :)
Best regards,
Yigit
Thanks a lot for your great support!
Hi kleinemann,
We’re happy to hear that :)
Thanks for using Enfold and have a great day!
Best regards,
Nikko