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  • October 21, 2024 at 10:25 pm #1469578
    ibuzaev

    Hello,
    Very often I get complains that our website loads broken like in the screenshot (link is in private content)
    After reload everything loads fine, then after several days it again broken.
    My CDN and W3 Total Cache is disabled.
    Clear cache did not help.
    Problem happens on different computers and iphones.
    I understand that reload helps, but I can not ask every visitor to do it.
    Website: buzaevclinic.ru
    Could you help me to fix it?

    October 22, 2024 at 6:35 am #1469585
    Ismael

    Hey ibuzaev,

    Thank you for the inquiry.

    This might be an issue with the cache, compression or CDN plugin. We get a lot of resource errors like this:

    style.min.css:1  Failed to load resource: net::ERR_NAME_NOT_RESOLVED
https://8hnh35p8oe.a.trbcdn.net/wp-includes/css/dist/block-library/style.min.css?ver=6.6.2

    Have you tried to temporarily disable the Enfold > Performance > File Compression settings or the cache plugin?

    Best regards,
    Ismael

    October 25, 2024 at 9:09 pm #1469865
    ibuzaev

    Thank you very much.
    I disabled file compression, purged caches and disabled w3c total cache.
    Errors disapeared.
    Thank you.

    October 26, 2024 at 11:20 am #1469880
    Rikard

    Hi,

    Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

    December 6, 2024 at 10:54 am #1473093
    ibuzaev

    Thank you, Rikard and Ismael
    This problem is solved with your help, you can close this branch

    December 6, 2024 at 3:48 pm #1473109
    Rikard

    Hi,

    Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Site theme does not work from the first load’ is closed to new replies.