Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • November 8, 2016 at 1:03 pm #709762
    HannaVogt

    Hi!
    I noticed that the sticky header as well as the social icons seem to be messed up. When I scoll down, there is always some space above the sticky header. The social icons’ background isn’t in the right position.
    First of all, can you tell me why? Is there a problem with a CSS change I made or a plugin I use. I wouldn’t say so but you never know… Please check the page and help me out!

    Thanks!
    Best,
    Hanna

    November 9, 2016 at 7:24 am #710085
    Rikard

    Hey HannaVogt,

    The .htaccess login details are not working, could you check please?

    Best regards,
    Rikard

    November 9, 2016 at 12:03 pm #710180
    HannaVogt

    Sorry, my fault! Here are the correct login details. Thanks!

    November 9, 2016 at 4:19 pm #710288
    Rikard

    Hi,

    Thanks for that, working now. I can see some code just after the body tag which does not belong there. Have you made any edits to the theme? If so, what were they?

    Best regards,
    Rikard

    November 9, 2016 at 10:11 pm #710461
    HannaVogt

    Hi!

    I can see something strange too now, like some space or so, when I look at it with the Chrome Dev Tool. I didn’t edit the theme code though, to be honest, I would not know how. All I did were some CSS edits.
    I just deactivated the only plugin that I downloaded, Polylang, but that didn’t cause the problem.
    I also had a few support tickets with your colleagues but they were all solved with CSS edits.
    I remember that I tried to add a gif to the page as a last thing, but just through the backend, nothing special. After that, there must have been this problem… Is there a history or something similar to figure out what might have happen?

    Thanks!!
    Best,
    Hanna

    November 11, 2016 at 9:33 am #711031
    Nikko

    Hi,

    The stick header issue is caused by the code in Google Analytics Tracking Code (located in Enfold > Google Services), try removing the code and the issue should be fixed.

    I have noticed this on Quick CSS:

    h2.av-special-heading-tag {
   font-family: 'Lato', 'Helvetica Neue', Helvetica, Arial, sans-serif;
   font-weight: bold!important;
   text-transform: uppercase;
}

    I changed it to:

    h2.av-special-heading-tag {
   font-family: "Lato", "Helvetica Neue", Helvetica, Arial, sans-serif;
   font-weight: bold!important;
   text-transform: uppercase;
}

    I just happened to check it just mentioned it here :) I think that code should work now on Special Headings. Regarding the Social Icons, is it the one on the footer? The problem is caused by this css code in Quick CSS (I just commented it out, you can still find it in Quick CSS):

    [data-av_icon]:before {
    margin-right: 15px;
}

    Also the bottom padding of the footer seems to be a bit too long 315px from this code:

    #socket .container {
    padding-top: 15px;
    padding-bottom: 315px;
}

    Hope this helps :)

    Best regards,
    Nikko

    November 15, 2016 at 3:50 pm #712526
    HannaVogt

    Hi Nikko,

    thanks for your amazing support! One last question: How should I embed the Google Analytics tracking then, if this tracking code causes problems with my page? What is the alternative?

    Thanks!
    Best,
    Hanna

    November 16, 2016 at 4:14 am #712726
    Rikard

    Hi Hanna,

    It should work, what code are you trying to use?

    Best regards,
    Rikard

    November 16, 2016 at 12:36 pm #712866
    HannaVogt

    This is the code I use:

    November 18, 2016 at 7:45 am #713884
    Rikard

    Hi,

    That should work by the looks of it, are you sure you are only pasting that and nothing else?

    Best regards,
    Rikard

    November 18, 2016 at 10:43 am #713918
    HannaVogt

    Yes. I pasted the exact code again just now and it gave me the same result. I also tried without “https” in the URL but still the same…

    November 22, 2016 at 9:42 am #715178
    Ismael

    Hi,

    Instead of adding the whole script, just add the tracking ID. Example:

    UA-85569871-1

    Best regards,
    Ismael

    November 22, 2016 at 3:26 pm #715344
    HannaVogt

    Ok, I’ll do that instead. THANKS!
    The instructions of the entry field are a bit misleading though. “Enter your Google analytics tracking Code here.” Maybe that should be changed then.

    November 22, 2016 at 8:46 pm #715560
    Nikko

    Hey!

    Both should work but adding just the tracking ID instead of the whole script makes it cleaner :)

    Best regards,
    Nikko

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