Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 2, 2017 at 12:18 pm #871618
    Gunnar
    Guest

    Hello, I have a small problem with registration. A former employee of the company was registered under his name ” (Email address hidden if logged out) ” (2 m’s instead of 2 n’s in the email) but now I’m taking over our website graphics and I can’t seem to register with our purchase code because it’s already been used by the former employee. What would be the best way to get this fixed? Can you change the username if I sent you the purchase code?

    November 2, 2017 at 1:13 pm #871633
    Yigit

    Hey Gunnar,

    Thanks for contacting us!

    We have corrected your email and set your password manually. You now start new threads under Enfold sub forum after logging in :)

    Regards,
    Yigit

    November 2, 2017 at 1:19 pm #871638
    Gunni

    Thank you for the quick help! :)

    November 2, 2017 at 1:24 pm #871642
    Gunni

    Hi and thanks again,

    One more question if i may. Would it be possible to change the username to goproltd ?

    Gunni

    November 2, 2017 at 3:22 pm #871706
    Yigit

    Hi Gunni,

    You are welcome!
    Currently we do not have enough permissions to make such changes however we will change your username within a week or so, if that is fine for you :)

    Best regards,
    Yigit

    November 2, 2017 at 3:25 pm #871709
    Gunnar
    Guest

    Yes, that would be great. Thank you for all the help :)

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