Viewing 15 posts - 1 through 15 (of 15 total)
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  • August 3, 2019 at 8:08 am #1124332
    elquenosabenada

    At the beginning I had created my new site with the old posts that are more than a thousand and I was creating the new site but I realized that the database was above 5mb. So I decided to reset everything with a new clean wordpress installation excluding the old posts.
    In the first site the sitemap is this while in the new is this and I do not understand where the error is.
    Could you help me please?
    Now the site is in the maintenace mode because is it.not finished but I could send you the credentials of administrator in private mode so that you can check and solve it.
    Thaks in advance
    Best regards
    Giuseppe Beghelli

    August 3, 2019 at 1:04 pm #1124349
    Rikard

    Hey Giuseppe,

    Thanks for the screenshot, I’m not sure I understand that problem though. Is it that you want the layout which is present in the first screenshot? If you can grant us access to your site then that would make things easier for us.

    Best regards,
    Rikard

    August 3, 2019 at 6:57 pm #1124402
    elquenosabenada
    This reply has been marked as private.
    August 3, 2019 at 7:03 pm #1124406
    elquenosabenada

    I created a lot of sites and I had all my customers buy Enfold because it is a very versatile and easy theme, but something like this had never happened to me
    I am in your hands because this will have to become my new showcase site
    Thanks in advance
    Giuseppe

    August 4, 2019 at 3:13 am #1124452
    Rikard

    Hi Giuseppe,

    Thanks for the update and details, the login you posted is not working though. Please check and verify the login details.

    Best regards,
    Rikard

    August 4, 2019 at 5:58 am #1124473
    elquenosabenada
    This reply has been marked as private.
    August 5, 2019 at 11:05 am #1124677
    elquenosabenada

    Hi, Rikard,
    I deleted via ftp the plugin wp-maintence-mode because I could no longer enter.
    It seems that on that site nothing works anymore anyway I tested the last credentials I sent you and you can enter
    Best regards
    Giuseppe Beghelli

    August 6, 2019 at 7:03 am #1124975
    Ismael

    Hi,

    Thank you for the update.

    The cookie consent feature of the theme is not enabled. Are you using a plugin? Please explain the issue further and provide screenshots when possible so that we can better understand the problem.

    Best regards,
    Ismael

    August 6, 2019 at 9:47 am #1125023
    elquenosabenada

    Thank you Ismael for answering me.I didn’t hope for it any more.
    You have always helped me effectively
    The problem I have is very clear
    On the website http://www.giuseppebeghelli.it the map is seen as follows but I’d like it to look like this.
    in the site are active these plugins
    Akismet Anti-Spam
    GDPR Comments
    Smart Cookie Kit
    WP-Optimize – Clean, Compress, Cache
    Yoast SEO
    the credentials to enter the site as administrator are

    August 6, 2019 at 4:49 pm #1125166
    elquenosabenada

    Sorry Rikard if I bother you but the mail that arrived has the wrong credentials so much so that the server did not accept me even more mine.
    I had to reset everything and now your credentials are

    August 7, 2019 at 10:40 am #1125442
    Ismael

    Hi,

    I see. The tab is not working because the Enfold > Prestazione > “Disabilita i template del builder degli elementi” is set to the second option. We set it back to the first so that all elements are loaded even if they don’t exist in the page. We’ll forward the issue to the team.

    Thank you for the update.

    Best regards,
    Ismael

    August 7, 2019 at 10:50 am #1125446
    elquenosabenada

    Thank you very very much Ismael
    I knew only you could fix it for me.
    You’re a genius
    I don’t know how to thank you more than that.
    Best regards
    Giuseppe Beghelli

    August 8, 2019 at 6:04 am #1125760
    Rikard

    Hi Giuseppe,

    Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    August 8, 2019 at 7:02 am #1125788
    elquenosabenada

    Hi Rikard,
    you can close this thread
    Best regards
    Giuseppe Beghelli

    August 8, 2019 at 7:07 am #1125791
    Jordan Shannon

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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