Viewing 22 posts - 1 through 22 (of 22 total)
  • Author
    Posts
  • October 10, 2019 at 4:45 pm #1146891
    manonaboat

    Theme mobile responsive issue unknown
    Site is not mobile responsive

    Please kindly check and help out

    Home

    -also mobile isn’t working. But I guess you optimize that after the whole homepage is done?

    October 11, 2019 at 9:33 pm #1147267
    Victoria

    Hey manonaboat,

    What do you mean by not responsive? Are you building pages with Elementor?

    Best regards,
    Victoria

    October 18, 2019 at 5:17 pm #1149354
    manonaboat

    Not mobile responsive

    Yes

    October 20, 2019 at 4:57 am #1149541
    Rikard

    Hi,

    Thanks for the update, we can’t provide support for the Elementor layout builder unfortunately. Please reach out to their support.

    Best regards,
    Rikard

    October 20, 2019 at 9:17 am #1149586
    manonaboat

    Oh sorry, developer told me , i is not elementor but the theme itself

    Please take a look https://site.ictstrategie.nl/home-2/

    October 21, 2019 at 4:25 am #1149685
    Rikard

    Hi,

    The login details you posted are not working, please check and verify.

    Best regards,
    Rikard

    October 21, 2019 at 9:51 am #1149758
    manonaboat

    Please find

    • This reply was modified 5 years, 2 months ago by Victoria.
    October 21, 2019 at 10:52 am #1149790
    Victoria

    Hi manonaboat,

    Best regards,
    Victoria

    October 21, 2019 at 11:26 am #1149816
    manonaboat

    So it is actually the elementor then. Thank you

    I will speak to developer

    October 21, 2019 at 2:45 pm #1149880
    Victoria

    Hi manonaboat,

    Please let us know if you need more help. There can be just a css conflict.

    Best regards,
    Victoria

    October 22, 2019 at 1:03 pm #1150173
    manonaboat

    You may be right as developer respond as below

    I think its not a elementor issue, because all other pages or default theme builder page, I only developed one page in elementor home page that we designed.

    Home

    October 22, 2019 at 1:06 pm #1150175
    manonaboat

    We only developed this page in Elementor

    Home

    all other website pages designed with theme default page builder.

    Contact

    Team

    Shipbuilder

    you can see no page is responsive.

    October 23, 2019 at 5:00 am #1150364
    Rikard

    Hi,

    I can’t see anything wrong with the first page in private, and on the second one you are using Elementor.

    Best regards,
    Rikard

    October 25, 2019 at 5:17 pm #1151266
    vESpaPT

    I have the same problem and i resolve it in home page In Layout options >> change the Sidebar settings to Right/left rather than default laypout.

    October 26, 2019 at 12:56 pm #1151342
    Rikard

    Hi vESpaPT,

    Thanks for sharing your experience, it’s much appreciated :-)

    Best regards,
    Rikard

    October 28, 2019 at 2:27 pm #1151758
    manonaboat

    Thank you but that response do not apply to the issue of responsive here

    Please support, this is theme issue, c=can you kindly look into this and reply appropriately Need solution asap

    October 29, 2019 at 9:51 am #1152000
    manonaboat

    Please this is taking too long to respond to

    October 30, 2019 at 1:38 pm #1152307
    Victoria

    Hi manonaboat,

    Could you please attach some screenshots of the issue on your end?

    The pages adapt to the screen sizes and so I am not sure which part is not working for you.

    Best regards,
    Victoria

    November 4, 2019 at 9:15 am #1153643
    manonaboat
    This reply has been marked as private.
    November 4, 2019 at 1:12 pm #1153690
    manonaboat

    And you have the WP admin access as provided above in the workstream

    November 5, 2019 at 8:04 am #1153881
    manonaboat

    Hello

    When will this be replied to?

    November 6, 2019 at 5:48 pm #1154359
    Victoria

    Hi manonaboat,

    Credentials did not work for me. Could you please update the credentials?

    Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

    Best regards,
    Victoria

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